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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Wellbeing time
Care.com access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness coverage
accident coverage
Flexible spending account
short-term disability
Accolade Care
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k
OSJL vacations
Various discounts
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer headquartered in the Northeastern United States. Operating with annual revenues exceeding 850 million dollars, OSJL manages over 150 retail stores across the region, complemented by a 75 million dollar shopping center business, in which OSJL serves as the anchor tenant for more than half of the locations. The company is dedicated to delivering exceptional value to its customers by providing a wide selection of quality products at competitive prices. Furthermore, OSJL strives to foster a positive impact within the communities it serves and champions a responsible retail model, balancing... Show More
Job Requirements
- Must be 18 years of age or older
- One or more years professional experience in retail environments
- Availability to work nights and weekends
- Ability to lift 35 pounds on a regular basis
- Basic computer proficiency including Google platform and Qlik
- Ability to work in a climate-controlled environment
- Must adhere to all company policies and procedures
Job Qualifications
- One or more years professional experience in other retail environments required
- Prior customer service experience preferred
- Training experience preferred
- Prior merchandise ordering, receiving, stocking, and maintenance experience in retail preferred
- Computer skills including Google platform (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik
- Availability to work as needed by the business including nights and weekends
- Must be 18 years of age or older
Job Duties
- Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
- Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
- Promote company-wide customer initiatives such as donations, loyalty programs, and promotions
- Create effective work schedules for your assigned area
- Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
- Support training for store associates in your area, fostering opportunities for growth across all levels
- Manage merchandise presentation, ensuring timely adherence to company guidelines
- Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks
- Identify, separate, and display priority items effectively
- Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with company policies
- Uphold all store safety and maintenance standards
- When designated, supervise store operations, including opening and closing procedures
- Operate a cash register as needed
- Adhere to all company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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