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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Wellbeing time
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness coverage
accident coverage
Flexible spending account
short-term disability
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k
Vacation and travel discounts at partner companies
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with a footprint of over 150 stores across the Northeast United States. Operating as a dynamic and growing company, OSJL boasts an impressive $850+ million revenue and supports a $75+ million shopping center business where it acts as the anchor tenant in over half of its centers. Renowned for its commitment to providing exceptional value to customers, OSJL also emphasizes community involvement and prioritizes responsible retail practices. This approach has cultivated a strong brand reputation centered on quality, affordability, and a positive shopping experience. OSJL fosters a supportive working... Show More
Job Requirements
- High school diploma or equivalent
- One or more years of retail experience
- Prior experience in customer service and merchandise handling
- Proficiency in computer applications relevant to retail operations
- Flexibility to work varied shifts including nights and weekends
- Ability to lift 35 lbs regularly
- Must be at least 18 years old
Job Qualifications
- One or more years professional experience in retail environments
- Prior customer service experience
- Training experience preferred
- Experience with merchandise ordering, receiving, stocking, and maintenance in retail
- Proficiency with computer skills including Google platform tools (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik
- Availability to work nights and weekends
- Must be 18 years of age or older
Job Duties
- Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
- Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
- Promote company-wide customer initiatives such as donations, loyalty programs, and promotions
- Create effective work schedules for your assigned area
- Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
- Support training for store associates in your area, fostering opportunities for growth across all levels
- Manage merchandise presentation, ensuring timely adherence to company guidelines
- Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks
- Identify, separate, and display priority items effectively
- Handle packaways, return to warehouse shipments, transfers, recalls, and returns in accordance with company policies
- Uphold all store safety and maintenance standards
- When designated, supervise store operations, including opening and closing procedures
- Operate a cash register as needed
- Adhere to all company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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