
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Wellbeing time
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness coverage
accident coverage
Flexible spending account
short-term disability
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k
Vacation and travel discounts at partner companies
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with a footprint of over 150 stores across the Northeast United States. Operating as a dynamic and growing company, OSJL boasts an impressive $850+ million revenue and supports a $75+ million shopping center business where it acts as the anchor tenant in over half of its centers. Renowned for its commitment to providing exceptional value to customers, OSJL also emphasizes community involvement and prioritizes responsible retail practices. This approach has cultivated a strong brand reputation centered on quality, affordability, and a positive shopping experience. OSJL fosters a supportive working environment that encourages career development and innovation, ensuring employees have the tools and opportunities needed to thrive both personally and professionally.
The Store Area Supervisor role at OSJL is a key position responsible for overseeing the daily operations and merchandising functions within assigned store areas. This role serves as a vital link between frontline associates and store management, ensuring seamless freight flow, effective merchandise presentation, and outstanding customer service. Operating under the guidance of a designated Team Leader, the Store Area Supervisor plays an important role in cultivating a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model—focusing on respect, responsibility, empowerment, accountability, and teamwork. The position also acts as a developmental path aimed at grooming future OSJL team leaders. Associates in this role are encouraged to seize opportunities for leadership growth and skill enhancement. With a starting pay range of $19.00 to $21.00 per hour, compensation is competitive and reflective of experience and qualifications. The company also offers a 30% associate store discount, providing excellent value on OSJL products. The work environment is primarily climate-controlled, with an emphasis on safety and health standards, alongside physical activities such as lifting and stocking. The role demands flexibility, including availability for nights and weekends, and requires a hands-on approach to managing merchandise, backroom organization, customer service, and associate support. OSJL's strong employee benefits package and growth-oriented culture makes this an ideal opportunity for those seeking a rewarding retail career with ample prospects for advancement.
The Store Area Supervisor role at OSJL is a key position responsible for overseeing the daily operations and merchandising functions within assigned store areas. This role serves as a vital link between frontline associates and store management, ensuring seamless freight flow, effective merchandise presentation, and outstanding customer service. Operating under the guidance of a designated Team Leader, the Store Area Supervisor plays an important role in cultivating a welcoming, inclusive environment by exemplifying the T.R.E.A.T. model—focusing on respect, responsibility, empowerment, accountability, and teamwork. The position also acts as a developmental path aimed at grooming future OSJL team leaders. Associates in this role are encouraged to seize opportunities for leadership growth and skill enhancement. With a starting pay range of $19.00 to $21.00 per hour, compensation is competitive and reflective of experience and qualifications. The company also offers a 30% associate store discount, providing excellent value on OSJL products. The work environment is primarily climate-controlled, with an emphasis on safety and health standards, alongside physical activities such as lifting and stocking. The role demands flexibility, including availability for nights and weekends, and requires a hands-on approach to managing merchandise, backroom organization, customer service, and associate support. OSJL's strong employee benefits package and growth-oriented culture makes this an ideal opportunity for those seeking a rewarding retail career with ample prospects for advancement.
Job Requirements
- High school diploma or equivalent
- One or more years of retail experience
- Prior experience in customer service and merchandise handling
- Proficiency in computer applications relevant to retail operations
- Flexibility to work varied shifts including nights and weekends
- Ability to lift 35 lbs regularly
- Must be at least 18 years old
Job Qualifications
- One or more years professional experience in retail environments
- Prior customer service experience
- Training experience preferred
- Experience with merchandise ordering, receiving, stocking, and maintenance in retail
- Proficiency with computer skills including Google platform tools (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik
- Availability to work nights and weekends
- Must be 18 years of age or older
Job Duties
- Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
- Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
- Promote company-wide customer initiatives such as donations, loyalty programs, and promotions
- Create effective work schedules for your assigned area
- Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
- Support training for store associates in your area, fostering opportunities for growth across all levels
- Manage merchandise presentation, ensuring timely adherence to company guidelines
- Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks
- Identify, separate, and display priority items effectively
- Handle packaways, return to warehouse shipments, transfers, recalls, and returns in accordance with company policies
- Uphold all store safety and maintenance standards
- When designated, supervise store operations, including opening and closing procedures
- Operate a cash register as needed
- Adhere to all company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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