
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Job Description
Ocean State Job Lot (OSJL) is a well-established general merchandise retailer generating over $850 million in annual revenue and operating more than 150 stores across the Northeastern United States. In addition to its retail operations, OSJL also manages a $75 million shopping center business, anchoring over half of its centers. OSJL prides itself on delivering exceptional value to customers while fostering positive change within communities and promoting a more responsible retail model. The company emphasizes a supportive and collaborative work culture, committing to associate growth along with customer satisfaction.\n\nThe Store Area Supervisor position at OSJL is a key leadership role focused on overseeing the daily merchandising and operational activities within assigned store areas. This role functions under the direction of a designated Team Leader and is essential in guaranteeing smooth freight flow and maintaining outstanding customer experiences. Serving as an important development track for future leadership, associates in this role are encouraged to embrace leadership opportunities and growth within the company. The compensation for this opportunity ranges between $19.00 and $21.00 per hour, depending on candidate experience and job position. Associates also benefit from an attractive 30% discount on products, reflecting OSJL's commitment to rewarding its employees.\n\nPrimary responsibilities include ensuring adherence to company policies, managing merchandise presentation, controlling backroom stock, scheduling and supporting team members, and actively engaging with customers via the company’s T.R.E.A.T. customer service model. This supervisory position also involves handling daily financial operations such as operating cash registers when required, overseeing opening and closing procedures, and ensuring safety and maintenance standards are upheld. Those hired for the role will have the opportunity to contribute to a welcoming and inclusive environment that prioritizes excellent service for a diverse clientele and supports company-wide initiatives like donations, loyalty programs, and promotions.\n\nIn addition to day-to-day leadership responsibilities, Store Area Supervisors support training and development efforts for store associates, encouraging internal advancement. The role demands hands-on involvement with freight management tasks such as verifying pricing accuracy, managing returns and transfers, and maintaining signage integrity. This dynamic role is best suited to individuals who enjoy a fast-paced retail environment, possess strong organizational skills, and are motivated by developing themselves and others for future leadership within OSJL. Overall, OSJL offers a rewarding career opportunity with comprehensive benefits and a positive work environment dedicated to both associate well-being and customer satisfaction.
Job Requirements
- Must be 18 years of age or older
- Availability to work as needed by the business including nights and weekends
- 1 or more years professional experience in retail environments
- Ability to perform physical activities including lifting up to 35 lbs regularly
- Basic computer proficiency
- Strong communication skills
- Commitment to uphold company policies and procedures
Job Qualifications
- 1 or more years professional experience in other retail environments required
- Prior customer service experience preferred
- Training experience preferred
- Prior merchandise ordering, receiving, stocking, and maintenance experience in retail preferred
- Computer skills including Google platform (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik
- Availability to work nights and weekends
- Must be 18 years of age or older
Job Duties
- Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
- Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
- Promote company-wide customer initiatives such as donations, loyalty programs, promotions
- Create effective work schedules for your assigned area
- Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
- Support training for store associates in your area, fostering opportunities for growth across all levels
- Manage merchandise presentation, ensuring timely adherence to company guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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