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Ocean State Job Lot logo

Retail Store Area Supervisor (Key Holder) - Full Time

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

30% associate discount
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k

Job Description

Ocean State Job Lot (OSJL) is a well-established general merchandise retailer generating over $850 million in annual revenue and operating more than 150 stores across the Northeastern United States. In addition to its retail operations, OSJL also manages a $75 million shopping center business, anchoring over half of its centers. OSJL prides itself on delivering exceptional value to customers while fostering positive change within communities and promoting a more responsible retail model. The company emphasizes a supportive and collaborative work culture, committing to associate growth along with customer satisfaction.\n\nThe Store Area Supervisor position at OSJL is a key leadership role... Show More

Job Requirements

  • Must be 18 years of age or older
  • Availability to work as needed by the business including nights and weekends
  • 1 or more years professional experience in retail environments
  • Ability to perform physical activities including lifting up to 35 lbs regularly
  • Basic computer proficiency
  • Strong communication skills
  • Commitment to uphold company policies and procedures

Job Qualifications

  • 1 or more years professional experience in other retail environments required
  • Prior customer service experience preferred
  • Training experience preferred
  • Prior merchandise ordering, receiving, stocking, and maintenance experience in retail preferred
  • Computer skills including Google platform (Email, Sites, Slides, Drive, Docs, Sheets) and Qlik
  • Availability to work nights and weekends
  • Must be 18 years of age or older

Job Duties

  • Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
  • Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
  • Promote company-wide customer initiatives such as donations, loyalty programs, promotions
  • Create effective work schedules for your assigned area
  • Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
  • Support training for store associates in your area, fostering opportunities for growth across all levels
  • Manage merchandise presentation, ensuring timely adherence to company guidelines

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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