Retail Shop Manager on Duty, Sports Club San Francisco

Equinox Group is a rapidly growing collective of some of the world’s most influential and experiential lifestyle brands. Known for its commitment to high performance living, Equinox includes renowned brands such as SoulCycle and Equinox Hotels. With locations across major cities in the United States, as well as in London, Toronto, and Vancouver, Equinox represents a global lifestyle community dedicated to inspiring and motivating its members and employees to maximize their potential and lead an elevated life. The organization prides itself on innovation, embracing a disruptive approach to health, fitness, fashion, culture, and consumer behavior. As a company, Equinox fosters a culture of dreaming big, sweating the details, and continuously leading rather than following industry trends. They emphasize a team approach, humility, and mutual success among their employees, creating a supportive and dynamic work environment.

The Retail Shop Manager on Duty (MOD) position at the state-of-the-art Sports Club San Francisco location presents an exciting opportunity for a dynamic, energetic, and creative leader eager to make a significant impact in a growing organization. As the MOD, you will be responsible for directing and motivating the sales team within the Equinox Shop to ensure exceptional customer service, outstanding operational excellence, and the seamless execution of business strategy. You will take direction from Regional, District, or Area Shop Managers and collaborate closely with the Assistant Manager to implement action plans that maximize productivity and ensure compliance with all company policies and procedures.

Your role will encompass overseeing sales performance, coaching and developing Style Advisors, maintaining up-to-date knowledge of all club and shop services and products, and ensuring a superior total customer experience. Operationally, you will uphold loss prevention and inventory management protocols, ensure the completion of communication and training tasks, assist in staff hiring, training, scheduling, and shift coverage, and enforce brand standards through product presentation and shop organization. Building effective relationships and partnerships across the club, fostering team spirit, and supporting company initiatives will also be vital components of your position.

The role offers a competitive salary starting at $21.18 per hour with the ability to earn bonuses and commissions, making it a rewarding position for driven individuals passionate about retail management in the fitness and lifestyle sector. In addition to compensation, members of the Equinox team benefit from complimentary club memberships and substantial discounts on Equinox’s personal training, Pilates, spa, café, and shop products and services. The company is an equal opportunity employer, committed to providing a confidential, supportive, and inclusive work environment for all employees. This is an excellent opportunity for those who value high performance living and are passionate about leading a motivated team to success within a prestigious brand.