
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Commission opportunities
Complimentary Club membership
Perks and incentives
Personal training benefits
Pilates benefits
Spa and shop discounts
Job Description
Equinox is a renowned leader in the luxury lifestyle and wellness industry, with a robust portfolio of brands including Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels. Established as a company dedicated to high performance living, Equinox operates over 200 locations across major cities in the United States, and also has a presence in London, Toronto, and Vancouver. The company is widely recognized for integrating movement, nutrition, and regeneration into its health and wellness offerings, providing members and employees alike with inspiration and motivation to maximize their potential. The organization prides itself on its disruptive approach that fosters innovation and forward-thinking culture within the health and fitness sector. Equinox's work environment encourages dreaming big, sweating the details, and delivering 110% every day, fostering a community where humility and teamwork are valued at all levels. Being part of Equinox means being part of more than just a company; it means joining a passionate and driven team committed to individual and collective success. The company openly embraces diversity and equal opportunity, making it a workplace where all individuals can expect confidentiality and fairness in compliance with EEO guidelines. Legal authorization to work in the United States is required for employment at Equinox.
The Retail Shop Manager On Duty (MOD) position at the South Beach location is a pivotal role within the Equinox team, designed for energetic, creative, and enthusiastic professionals eager to make a significant impact. The MOD will oversee and motivate the sales team to ensure exceptional customer service and operational excellence in one of Equinox's premier shops. This role reports to the Regional, District, or Area Shop Manager and works closely with the Assistant Manager to implement business strategies that optimize productivity while ensuring strict adherence to company policies. The MOD is entrusted with a range of responsibilities including achieving sales goals, coaching staff on selling techniques, enhancing the customer experience, maintaining operational standards, and ensuring compliance with loss prevention policies. Attention to product presentation and maintaining brand standards in merchandising and customer interactions are also central to the role. Equinox offers competitive salaries and industry-leading commission opportunities, complemented by comprehensive benefits including complimentary club membership and exclusive perks related to personal training, Pilates, spa services, and retail products. This position requires flexibility to work varied schedules based on retail business needs and is ideal for individuals who are hardworking, honest, and possess strong organizational and communication skills. Joining the Equinox South Beach team means contributing to a dynamic, fast-paced environment where leadership and customer service excellence are key to success.
The Retail Shop Manager On Duty (MOD) position at the South Beach location is a pivotal role within the Equinox team, designed for energetic, creative, and enthusiastic professionals eager to make a significant impact. The MOD will oversee and motivate the sales team to ensure exceptional customer service and operational excellence in one of Equinox's premier shops. This role reports to the Regional, District, or Area Shop Manager and works closely with the Assistant Manager to implement business strategies that optimize productivity while ensuring strict adherence to company policies. The MOD is entrusted with a range of responsibilities including achieving sales goals, coaching staff on selling techniques, enhancing the customer experience, maintaining operational standards, and ensuring compliance with loss prevention policies. Attention to product presentation and maintaining brand standards in merchandising and customer interactions are also central to the role. Equinox offers competitive salaries and industry-leading commission opportunities, complemented by comprehensive benefits including complimentary club membership and exclusive perks related to personal training, Pilates, spa services, and retail products. This position requires flexibility to work varied schedules based on retail business needs and is ideal for individuals who are hardworking, honest, and possess strong organizational and communication skills. Joining the Equinox South Beach team means contributing to a dynamic, fast-paced environment where leadership and customer service excellence are key to success.
Job Requirements
- Legal right to work in the United States
- proven leadership ability
- experience in customer service or retail
- strong communication skills
- ability to work flexible hours
- hardworking and honest
- ability to adhere to company policies
- excellent organizational skills
Job Qualifications
- Proven leadership ability
- ability to take direction
- experience in a customer service business, preferably in retail
- hardworking and diligent, possessing honesty and personal integrity
- excellent time management, organizational, problem solving and communication skills
- ability to utilize new techniques and ideas
- availability to work a varied schedule based on the needs of the retail business
Job Duties
- Achievement of assigned monthly sales goals
- coaches and develops shop associates in selling tactics, tools and understanding key business metrics
- ensure an unparalleled customer experience for all visitors to the shop and to Equinox
- maintain knowledge of all club and shop services, programs and products
- understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
- ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
- assists regional, district and/or area shop manager with hiring, training, coaching and development of shop staff
- assists regional, district and/or area shop manager with scheduling and shift coverage
- ensures that both the shop and the shop staff is reflective of the company brand standards through proper execution of merchandising and marketing direction, and through adherence to the shop dress code
- enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
- builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
- maintains working knowledge of happenings and general standards and practices outside of the shop, in other departments to encourage camaraderie and team spirit
- complies with and enforces all company policies and procedures
- embraces and supports company initiatives
- communicates clearly and effectively at all levels with both tact and diplomacy
Job Criteria
Experience
No experience required
Job Location
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