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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Job Description
Lindt USA is a renowned premium chocolate company known for its commitment to quality, innovation, and customer satisfaction. As a leader in the chocolate industry, Lindt USA operates more than 65 wholly-owned Lindt Chocolate Shops across the United States, offering customers an unparalleled premium chocolate experience. The company prides itself on its rich history, Swiss heritage, and dedication to crafting exceptional products that delight chocolate enthusiasts everywhere. Lindt USA is deeply committed to creating positive, engaging retail environments that reflect the brand's values of passion, knowledge, and excellence. With an emphasis on legendary service and premium product offerings, the Lindt... Show More
Job Requirements
- High school graduate or equivalent
- Prior retail experience, preferably in a specialty retail environment
- Proven sales background
- Ability to take direction and effectively delegate and execute through others
- Basic math and/or accounting skills
- Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
- Must be available to work nights, weekends and holidays
Job Qualifications
- Proven sales background
- Ability to take direction and effectively delegate and execute through others
- Basic math and/or accounting skills
- Prior retail experience, preferably in a specialty retail environment
- High School Graduate or equivalent
- Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
- Associates Degree preferred
- Must be available to work nights, weekends and holidays
Job Duties
- Ensure store meets or exceeds weekly, monthly, annual sales plan
- Model understanding and commitment to the store's sales mission
- Assist with development of team members' commitment to sales results
- Supervise staff to insure sales goals and external sales opportunities are achieved
- Model Lindt standards through everyday activities
- Monitor and escalate stock levels to Store Management
- Support Store Manager with training sales staff
- Train sales staff in accordance with company standards
- Assist with training and developing staff sales techniques
- Escalate issues to Store Management
- Ensure store meets or exceeds company standards for operational controls and compliance
- Manage inventory control and shrink
- Manage cash including POS, paperwork, logs, policies and procedures
- Comply with all Quality Assurance policies and procedures
- Maintain store cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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