Retail Selling Support Associate - Womens Clothing, Towson Town Center - Full Time

Macy's is an iconic retail brand that has been a cherished part of American culture for over 160 years. Founded on a legacy of innovation and tradition, Macy's has become synonymous with quality products, memorable shopping experiences, and grand events such as the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade. As a leading department store, Macy's has continuously evolved to meet the fashion and lifestyle needs of customers across the nation, maintaining its reputation as a vibrant and dynamic shopping destination. The company's dedication to excellence in customer service and community involvement offers a unique and rewarding work environment for its employees.

The role of a Women's Clothing Selling Support colleague at Macy's is an exciting opportunity for individuals passionate about fashion and customer engagement. This position goes far beyond typical cashier duties, placing the customer at the center of every interaction. As a selling support team member, you will help customers express their personal style by providing fashion insights, trend updates, and genuine hospitality. Your responsibilities will include actively circulating the sales floor to identify customer needs, promoting Macy's loyalty programs, and facilitating a seamless shopping experience from greeting to checkout. Moreover, you will play a crucial role in maintaining merchandise standards, ensuring the fitting rooms and sales floor are tidy and appealing, and assisting with product fulfillment to keep the store in a shop-ready state.

This role requires a vibrant personality with a focus on building lasting customer relationships through engaging conversations and exceptional service. Selling colleagues begin their day with energy and a goal-oriented mindset, equipped with knowledge of new arrivals, popular items, and current promotions. They engage customers warmly, make informed recommendations, and strive to exceed sales goals, all while fostering a friendly and inclusive atmosphere in the store. Team collaboration is highly valued, as colleagues support one another to deliver excellent customer service and store performance. The position typically involves a mix of day, evening, weekend, and holiday shifts with schedules that adapt to business needs and individual availability. Macy’s offers both full-time and part-time opportunities, providing flexibility and a comprehensive benefits package.

Macy's commitment to its employees extends beyond the sales floor. The company promotes career growth with continuous learning initiatives, leadership development programs, and opportunities to participate in Colleague Resource Groups. Employees are encouraged to contribute to community causes through volunteering, fostering a sense of purpose and belonging. The benefits package includes health, vision, dental, life and disability insurance options, a 401(k) plan with matching contributions, paid time off, and performance-based incentives. With a supportive work culture, competitive pay, and an environment that values diversity and inclusion, Macy's is an ideal workplace for those who love fashion and want to make a meaningful impact through their work.