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Macy's logo

Retail Selling Support Associate - Womens Clothing, Towson Town Center - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.51
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Employee assistance program

Job Description

Macy's is an iconic retail brand that has been a cherished part of American culture for over 160 years. Founded on a legacy of innovation and tradition, Macy's has become synonymous with quality products, memorable shopping experiences, and grand events such as the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade. As a leading department store, Macy's has continuously evolved to meet the fashion and lifestyle needs of customers across the nation, maintaining its reputation as a vibrant and dynamic shopping destination. The company's dedication to excellence in customer service and community involvement offers a unique and... Show More

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • regular, dependable attendance and punctuality
  • ability to communicate effectively in English with customers and coworkers
  • physical ability to stand for at least two consecutive hours
  • ability to lift at least 25 pounds
  • capable of stooping, kneeling, crouching, and climbing ladders
  • good close vision, color vision, and depth perception
  • comfortable using technology such as cash registers and handheld devices
  • willing to meet daily sales challenges and work collaboratively
  • resourceful and adaptable to changing priorities

Job Qualifications

  • high school diploma or equivalent preferred
  • previous retail or customer service experience a plus
  • strong communication and interpersonal skills
  • passion for fashion and awareness of current trends
  • ability to work effectively in a team environment
  • comfortable using electronic devices and point-of-sale systems
  • goal-oriented with a customer-focused attitude

Job Duties

  • greet customers warmly and create engaging, personal conversations to build lasting relationships
  • actively circulate the sales floor to understand customer needs and recommend products
  • share information about Macy’s loyalty programs and encourage credit account sign-ups
  • maintain merchandise standards including sales floor and fitting room upkeep
  • update signage, pricing, and support merchandise moves to ensure a shoppable environment
  • assist with fulfillment tasks to keep the store organized and inviting
  • collaborate with team members to achieve daily sales goals and provide excellent service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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