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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.80
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Consistent hours
weekly pay
Career growth opportunities
associate discounts
401(k) Plan
Dental Insurance
Vision Insurance
Medical insurance
Job Description
Staples is a leading office retail company known for providing a wide range of products and services that cater to business, government, and individual customers. Established as a prominent retailer of office supplies, technology products, and business services, Staples has expanded its offerings to include comprehensive travel solutions at many of its locations. The company is committed to delivering an exceptional customer experience through knowledgeable staff, innovative products, and convenient services that simplify daily operations and enhance productivity. Staples focuses on employee growth, offering competitive benefits and career advancement opportunities in a dynamic retail environment.
The Travel Specialist ro... Show More
The Travel Specialist ro... Show More
Job Requirements
- 18 years of age or older
- U.S. citizenship required
- ability to work flexible schedule based on store needs
- proficiency in Microsoft Office and office equipment
- minimum 1 year of customer service experience
- ability to work cooperatively and manage conflict appropriately
- ability to demonstrate honesty and integrity
- physical ability to lift/move 10-50 pounds, climb ladders, stand and walk continuously
Job Qualifications
- 18 years of age or older and must be a U.S. citizen
- able to work a flexible schedule based on the store's needs
- proficiency in Microsoft Office
- ability to operate a keyboard, photocopier, other office equipment
- 1+ years customer service-related experience
- ability to work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
Job Duties
- Provide travel government or TSA-related consumer sales for identity-related products and services
- engage customers with comprehensive travel solutions including product sales such as luggage
- greet all customers and provide a professional and welcoming experience
- engage customers and present products and solutions that drive sales with customer's needs in mind
- verify customer identity, scan required documents into database system, take passport photos
- complete customer fingerprint images, biometric and data capture processes and paperwork
- perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
- support other areas of the store during your 8-10 week onboarding period
- be flexible to perform other duties as assigned or needed in the store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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