Retail Sales Team Member, Little Caesars Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.72 - $16.35
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a prominent hospitality provider specializing in food, beverage, and retail services at major venues and entertainment locations. One of its key operational sites is Little Caesars Arena in Detroit, Michigan, a state-of-the-art facility that opened in 2017 and serves as the home for the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North offers a comprehensive range of services across the venue including concessions, premium dining options, club areas, loge boxes, and suites. With a rich history spanning over 100 years as a family-owned global enterprise, Delaware North is committed to delivering exceptional guest experiences while fostering growth and development for its team members. The company operates internationally across diverse locations such as sports arenas, casinos, and national parks, offering unique career opportunities in hospitality, gaming, retail, and operations for both full-time and part-time employees.

The Retail Sales Team Member position at Delaware North Sportservice is a part-time role based at Little Caesars Arena in Detroit. This position focuses on providing personalized and efficient retail service by managing all sales transactions and engaging with guests to address inquiries about merchandise. Team members in this role ensure a seamless shopping experience for visitors by processing sales accurately, maintaining merchandise records, and replenishing stock regularly. The role demands adaptability to a fast-paced environment, strong customer service skills, and the ability to multitask effectively. Employees in this role will benefit from flexible work schedules that accommodate evenings, weekends, event days, and weekdays as needed. Compensation for the position ranges from $14.72 to $16.35 per hour, reflecting the company's commitment to competitive pay.

Delaware North prioritizes the well-being and professional growth of its team members by offering a comprehensive benefits package. All employees receive weekly pay, access to training and development programs, employee discounts, and flexible scheduling. Eligible team members may also have access to health, dental, and vision insurance plans, 401(k) retirement savings with company match, paid vacation days, paid holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursement. This supportive environment encourages employees to thrive personally and professionally, providing a platform for career advancement within the company. The Retail Sales Team Member role is ideal for individuals seeking an engaging position in a dynamic setting where their contributions are recognized and rewarded. Delaware North invites motivated candidates to join their team and contribute to shaping the future of hospitality while enjoying the benefits of working in an iconic, world-class venue.

Job Requirements

  • Ability to lift and carry up to 30 pounds
  • Ability to stand for entire length of shift
  • Ability to climb stairs and step stool frequently
  • Visual acuity sufficient to distinguish merchandise and operate point-of-sale system

Job Qualifications

  • Previous experience in retail or customer service environment preferred
  • Ability to handle multiple tasks in a fast-paced environment

Job Duties

  • Greet guests and answer questions they may have regarding retail merchandise
  • Process sale with point of sale system and bag merchandise
  • Maintain records related to sales
  • Routinely stock merchandise and maintain back-stock

Job Criteria

Experience

Mid Level (3-7 years)


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