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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.85 - $16.45
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Job Description
Nordstrom Rack, located at 9540 Quivera RD, Lenexa, Kansas 66215, is a renowned off-price retail division of Nordstrom, Inc., a leading fashion specialty retailer known for its commitment to customer service and quality merchandise. As a part of the larger Nordstrom family, Nordstrom Rack specializes in offering customers access to top-tier apparel, shoes, and accessories at exceptional prices. Nordstrom Rack stores are designed to provide a dynamic, fast-paced shopping environment filled with well-curated deals on popular brands and seasonal styles. The Lenexa location embodies a vibrant store atmosphere where team members are energized to deliver excellent customer service and foster... Show More
Job Requirements
- high school diploma or equivalent preferred
- previous retail or customer service experience helpful but not required
- ability to stand for extended periods and work on feet
- basic technology proficiency
- willingness to learn and adapt
- strong teamwork skills
Job Qualifications
- clear effective communication with strong interpersonal skills
- accountability initiative and a high level of ownership
- organizational skills attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- ability to work a flexible schedule based on business needs
Job Duties
- create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- motivate and inspire others to adopt initiatives such as the nordstrom rewards program
- keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- assist customers with a variety of transactions through a seamless and friendly experience
- demonstrate expertise in all technologies used in the store environment
- defuse customer situations and provide resolutions in a timely and effective manner
- receive unload freight unpack and deliver newly arrived merchandise to selling departments
- fulfill customer orders in a timely manner following quality standards
- prepare and ship customer’s orders following quality packing and shipping standards
- utilize inventory management systems to scan process and research merchandise shipments in accordance with inventory control processes
- assist in maintaining clean and organized selling floors and stockrooms
- provide general support to the store such as set up special events organize backroom markdowns and relocate store fixtures
Job Criteria
Experience
No experience required
Job Location
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