Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.45 - $16.05
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
401(k)
Store discount
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Life insurance
Job Description
Nordstrom Rack located at 1025 Woodruff Road in Greenville, South Carolina is a leading off-price retail division of Nordstrom, Inc. Nordstrom Rack offers customers amazing deals on apparel, shoes, and accessories from top brands, making it a popular shopping destination for those seeking quality merchandise at discounted prices. As a fast-paced and energetic environment, Nordstrom Rack prides itself on delivering exceptional customer experiences by providing a broad assortment of products with excellent customer service. The store fosters a team-oriented culture where employees work together to ensure the sales floor is inviting, well-organized, and meets the high standards expected by both the company and customers. Nordstrom Rack values accountability, initiative, and a professional yet friendly approach to help customers find great deals and enjoy their shopping experience.
This position offers multiple roles within the Sales, Cashier, Stock, and Fulfillment departments, and the specific role will be discussed during the interview process, allowing candidates to express their preferences and fit for the available positions. Employment is in-person with a pay range of $15.45 to $16.05 hourly, which may be supplemented by performance-based incentives or bonuses. Employees at Nordstrom Rack benefit from comprehensive perks including medical, vision, dental, life, and disability insurance, retirement saving plans such as 401(k), and paid time off including holidays. The company supports its workforce with employee assistance programs and merchandise discounts, reflecting its commitment to the welfare and satisfaction of its team.
The Sales and Cashier roles focus on engaging with customers directly by creating a smooth fitting room experience, guiding customers, organizing merchandise, motivating participation in the Nordstrom Rewards program, and managing transactions efficiently and courteously. These roles are vital in maintaining customer satisfaction and operational efficiency on the sales floor. Employees in these positions will use technology proficiently to handle sales transactions and customer service situations, ensuring resolutions to any issues arise in a timely and effective manner.
Stock Support and Fulfillment roles involve behind-the-scenes work essential for operational success. Duties include receiving and unloading freight, unpacking and distributing merchandise, fulfilling and shipping customer orders with quality standards, using inventory management systems accurately, and maintaining clean, organized sales floors and stockrooms. These positions require a strong organizational focus and physical ability to lift and carry varying weights, alongside flexibility to work hours based on business needs.
Nordstrom Rack seeks team members with clear and effective communication skills, an ability to work collaboratively, and strong organizational skills to prioritize tasks in a dynamic environment. Accountability and ownership are highly valued traits, as is the ability to adapt to a fast-paced retail setting. The company maintains compliance with legal and local regulations, including background checks where applicable, and ensures accommodation and support are available for applicants with disabilities. This job opportunity is ideal for individuals motivated by customer service, operational excellence, and career growth within a respected retail organization.
This position offers multiple roles within the Sales, Cashier, Stock, and Fulfillment departments, and the specific role will be discussed during the interview process, allowing candidates to express their preferences and fit for the available positions. Employment is in-person with a pay range of $15.45 to $16.05 hourly, which may be supplemented by performance-based incentives or bonuses. Employees at Nordstrom Rack benefit from comprehensive perks including medical, vision, dental, life, and disability insurance, retirement saving plans such as 401(k), and paid time off including holidays. The company supports its workforce with employee assistance programs and merchandise discounts, reflecting its commitment to the welfare and satisfaction of its team.
The Sales and Cashier roles focus on engaging with customers directly by creating a smooth fitting room experience, guiding customers, organizing merchandise, motivating participation in the Nordstrom Rewards program, and managing transactions efficiently and courteously. These roles are vital in maintaining customer satisfaction and operational efficiency on the sales floor. Employees in these positions will use technology proficiently to handle sales transactions and customer service situations, ensuring resolutions to any issues arise in a timely and effective manner.
Stock Support and Fulfillment roles involve behind-the-scenes work essential for operational success. Duties include receiving and unloading freight, unpacking and distributing merchandise, fulfilling and shipping customer orders with quality standards, using inventory management systems accurately, and maintaining clean, organized sales floors and stockrooms. These positions require a strong organizational focus and physical ability to lift and carry varying weights, alongside flexibility to work hours based on business needs.
Nordstrom Rack seeks team members with clear and effective communication skills, an ability to work collaboratively, and strong organizational skills to prioritize tasks in a dynamic environment. Accountability and ownership are highly valued traits, as is the ability to adapt to a fast-paced retail setting. The company maintains compliance with legal and local regulations, including background checks where applicable, and ensures accommodation and support are available for applicants with disabilities. This job opportunity is ideal for individuals motivated by customer service, operational excellence, and career growth within a respected retail organization.
Job Requirements
- High school diploma or equivalent
- Prior retail or customer service experience preferred
- Ability to communicate clearly and effectively
- Ability to handle physical demands of the job, including lifting weights as required
- Availability to work flexible hours including weekends and holidays
- Willingness to work in-person on-site at the Greenville location
- Ability to collaborate well with team members
- Basic technology proficiency
Job Qualifications
- Clear, effective communication skills
- Strong interpersonal skills
- Ability to motivate and inspire team members
- Experience with inventory management systems or ability to learn quickly
- Customer service experience preferred
- Ability to operate store technology proficiently
- Strong organizational skills
- Ability to prioritize multiple tasks
- Physical ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally for stock support or fulfillment roles
- Flexibility to work varied schedules based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sale's floor stays runway ready through re-merchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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