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Nordstrom, Inc. logo

Retail Sales, Stock & Fulfillment - Jacksonville Rack

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.70 - $16.30
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee merchandise discount

Job Description

Nordstrom Rack, a prominent division of Nordstrom, Inc., is a renowned off-price retail chain specializing in offering top-quality fashion, accessories, and footwear at great value prices. Located at 4924 Big Island Drive in Jacksonville, Florida, this store is part of the larger Nordstrom family that has been known for exceptional customer service, quality merchandise, and a vibrant shopping experience. Nordstrom Rack stores operate in fast-paced and energetic environments that place a high priority on customer satisfaction and employee engagement. The company fosters a culture of teamwork, accountability, and excellent communication, striving to create a workplace where employees can grow professionally... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred but not required
  • Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
  • Clear effective communication with strong interpersonal skills
  • Accountability initiative and a high level of ownership
  • Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
  • The ability to work a flexible schedule based on business needs

Job Qualifications

  • Clear effective communication skills with strong interpersonal abilities
  • Accountability initiative and a high level of ownership
  • Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
  • Ability to work a flexible schedule based on business needs

Job Duties

  • Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
  • Work with the team to ensure the sales floor stays runway ready through remerchandising and straightening throughout the day
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Defuse customer situations and provide resolutions in a timely and effective manner
  • Receive unload freight unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality packing and shipping standards
  • Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store eg set up special events organize backroom markdowns and relocate store fixtures

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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