
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.70 - $16.30
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Employee merchandise discount
Job Description
Nordstrom Rack, a prominent division of Nordstrom, Inc., is a renowned off-price retail chain specializing in offering top-quality fashion, accessories, and footwear at great value prices. Located at 4924 Big Island Drive in Jacksonville, Florida, this store is part of the larger Nordstrom family that has been known for exceptional customer service, quality merchandise, and a vibrant shopping experience. Nordstrom Rack stores operate in fast-paced and energetic environments that place a high priority on customer satisfaction and employee engagement. The company fosters a culture of teamwork, accountability, and excellent communication, striving to create a workplace where employees can grow professionally while contributing to the overall success of the store and the satisfaction of its customers.
This particular job opening at Nordstrom Rack Jacksonville offers multiple opportunities across different departments including Sales, Cashier, Stock, and Fulfillment. The positions available are ideal for candidates who enjoy working in dynamic retail settings and are passionate about delivering outstanding customer experiences. The pay range for these roles is $15.70 to $16.30 hourly, with eligibility for performance-based incentives or bonuses. Benefits include access to a comprehensive package of medical, vision, dental, life, and disability insurance, retirement plans, paid time off, and employee merchandise discounts. Employees will have the chance to work flexible hours tailored to meet business needs, which supports a healthy work-life balance.
The role varies depending on the department chosen but revolves largely around ensuring a seamless shopping experience for customers. Sales and Cashier representatives engage directly with customers, helping them find the perfect items, facilitating purchases, and creating a welcoming atmosphere. Stock and Fulfillment team members focus on handling merchandise behind the scenes, from unloading freight to preparing customer orders for shipment. All team members contribute to maintaining the store’s appearance, stocking products appropriately, and supporting various store operations including promotional events and inventory management.
The ideal team member at Nordstrom Rack is someone who thrives on clear and effective communication, takes ownership of their responsibilities, and exhibits strong organizational skills. Employees are expected to manage multiple tasks efficiently, handle customer concerns with empathy and professionalism, and collaborate effectively with colleagues to keep the store running smoothly. Physical stamina is required especially for Stock Support or Fulfillment roles, including the ability to lift and carry weights up to 50 pounds.
Nordstrom Rack’s commitment to its employees is reflected in the supportive environment and comprehensive benefits package, making it an excellent place for those seeking retail careers with room for growth. The company also promotes diversity and inclusivity, ensuring that all candidates, including those with disabilities or criminal histories, are given fair consideration in accordance with legal standards. This role offers not just a job but a chance to be part of a respected and innovative retail company that values its team and customers alike.
This particular job opening at Nordstrom Rack Jacksonville offers multiple opportunities across different departments including Sales, Cashier, Stock, and Fulfillment. The positions available are ideal for candidates who enjoy working in dynamic retail settings and are passionate about delivering outstanding customer experiences. The pay range for these roles is $15.70 to $16.30 hourly, with eligibility for performance-based incentives or bonuses. Benefits include access to a comprehensive package of medical, vision, dental, life, and disability insurance, retirement plans, paid time off, and employee merchandise discounts. Employees will have the chance to work flexible hours tailored to meet business needs, which supports a healthy work-life balance.
The role varies depending on the department chosen but revolves largely around ensuring a seamless shopping experience for customers. Sales and Cashier representatives engage directly with customers, helping them find the perfect items, facilitating purchases, and creating a welcoming atmosphere. Stock and Fulfillment team members focus on handling merchandise behind the scenes, from unloading freight to preparing customer orders for shipment. All team members contribute to maintaining the store’s appearance, stocking products appropriately, and supporting various store operations including promotional events and inventory management.
The ideal team member at Nordstrom Rack is someone who thrives on clear and effective communication, takes ownership of their responsibilities, and exhibits strong organizational skills. Employees are expected to manage multiple tasks efficiently, handle customer concerns with empathy and professionalism, and collaborate effectively with colleagues to keep the store running smoothly. Physical stamina is required especially for Stock Support or Fulfillment roles, including the ability to lift and carry weights up to 50 pounds.
Nordstrom Rack’s commitment to its employees is reflected in the supportive environment and comprehensive benefits package, making it an excellent place for those seeking retail careers with room for growth. The company also promotes diversity and inclusivity, ensuring that all candidates, including those with disabilities or criminal histories, are given fair consideration in accordance with legal standards. This role offers not just a job but a chance to be part of a respected and innovative retail company that values its team and customers alike.
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience preferred but not required
- Ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds for stock support or fulfillment roles
- Clear effective communication with strong interpersonal skills
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
- The ability to work a flexible schedule based on business needs
Job Qualifications
- Clear effective communication skills with strong interpersonal abilities
- Accountability initiative and a high level of ownership
- Organizational skills attention to detail and ability to prioritize multiple tasks in a fast paced environment
- Ability to work a flexible schedule based on business needs
Job Duties
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- Keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays runway ready through remerchandising and straightening throughout the day
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide resolutions in a timely and effective manner
- Receive unload freight unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer’s orders following quality packing and shipping standards
- Utilize inventory management systems to scan process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store eg set up special events organize backroom markdowns and relocate store fixtures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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