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Retail Sales Specialist - Part-Time (Bilingual Spanish)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $29.52
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Commission opportunities
Employee Discounts
Career development opportunities
Retirement Plan

Job Description

Charter Communications is a leading provider of communication and entertainment products for residential and business customers under the Spectrum brand. Operating across 41 states in the U.S., Spectrum offers a comprehensive suite of services including high-speed internet, digital TV, mobile phone services, and voice solutions. Beyond connectivity, Spectrum delivers local news, programming, regional sports through Spectrum Networks, and targeted multiscreen advertising via Spectrum Reach. The company is dedicated to maintaining strong relationships with its customers by providing reliable and innovative products that connect people to what matters most. Spectrum's commitment to employee growth, community inclusion, and superior customer service has positioned it as a trusted name in the telecommunications industry.

The Retail Sales Specialist role at Spectrum is pivotal in representing the company’s vast portfolio of products and services while delivering an exceptional customer experience at in-store locations. This position is ideal for individuals who are passionate about connecting with people and motivated by sales success. This role offers a base pay of $20.00 per hour with the potential to earn up to $25.40 per hour through commissions and incentives, alongside perks such as free and discounted internet, TV, and mobile services. Spectrum fosters a supportive work environment focused on career development, ensuring employees not only have jobs but also meaningful careers.

As a Retail Sales Specialist, you will be responsible for driving sales, identifying customer needs, and providing product education that creates ideal purchasing experiences while promoting customer loyalty. Your role will involve building positive customer relationships, handling product inquiries, and ensuring the store maintains an appealing and welcoming atmosphere. This position requires a flexible schedule and involves physical tasks such as lifting up to 35 pounds and standing for prolonged periods in a moderately noisy retail setting. Spectrum values employees who bring strong interpersonal skills, a competitive spirit, and a commitment to achieving sales goals while maintaining a professional and positive demeanor.

Candidates must be legally authorized to work in the U.S. without requiring sponsorship now or in the future. Spectrum offers a motivating and inclusive workplace, with comprehensive pay and benefits that support employees' well-being at every stage of life. The company embraces diversity and provides equal employment opportunities, including for individuals with disabilities and veterans. Joining Spectrum means becoming part of an industry leader with a solid commitment to employee development and community engagement.

Job Requirements

  • Work lawfully in the U.S. without employment-based immigration sponsorship now or in the future
  • High school diploma or equivalent
  • Ability to handle cash and process payments accurately
  • Comfortable using personal technologies and computer applications
  • Basic math skills
  • Ability to communicate effectively in English
  • Ability to prioritize, organize, manage multiple tasks and handle change
  • Experience working in goal- and incentive-based environments
  • Ability to perform physical tasks including lifting up to 35 lbs and standing for prolonged periods
  • Adherence to Spectrum's dress code
  • Flexible schedule and regular attendance

Job Qualifications

  • High school diploma or equivalent
  • Proficiency in cash handling and accurate payment transactions
  • Comfort with personal technology and computer applications
  • Basic math skills
  • Ability to read, write, speak, and understand English
  • Familiarity with goal- and incentive-based work environments
  • Strong performance in fast-paced team settings
  • Effective communication skills
  • Strong interpersonal skills
  • Self-motivated with a competitive spirit
  • Positive and professional demeanor
  • Bilingual in Spanish preferred
  • Knowledge of the latest technology preferred
  • 1-5 years experience in sales or customer service preferred
  • 1-3 years experience in telecommunications or wireless preferred

Job Duties

  • Promote and sell Spectrum products and services to customers
  • Enhance customer experience while meeting sales, service, and operational goals
  • Identify sales opportunities and provide product education and support
  • Build positive customer relationships and overcome objections
  • Maintain knowledge of products, pricing, promotions, and store standards
  • Deliver a clean and welcoming store environment
  • Communicate effectively with customers and resolve issues

Job Criteria

Experience

No experience required


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