Retail Sales Print Supervisor (Wayne, NJ)

Staples is a prominent retail company that specializes in providing a diverse range of office supplies, technology solutions, and print services to both individual customers and businesses. Renowned for its commitment to supporting productivity and efficiency in offices worldwide, Staples has grown into a trusted industry leader with a reputation for innovation and customer service excellence. The company operates with a clear focus on delivering products and services that empower customers to achieve their business and personal goals in an ever-evolving marketplace. Staples embraces a supportive and inclusive culture, seeking to foster a workplace where employees are valued, engaged, and motivated to deliver their best work. With a strong emphasis on professional development, employees at Staples enjoy numerous career advancement opportunities alongside a comprehensive benefits package that includes full medical, dental, and vision coverage, robust retirement plans with company matching, paid time off, and special discounts on merchandise and services. Staples is dedicated to creating an environment where diversity and inclusion are core priorities, and every employee can contribute to the organization's ongoing success.

The role of Print Supervisor at Staples is pivotal in driving the store's print solutions division, which plays a crucial role in meeting customers' print and marketing needs. As a Print Supervisor, you will lead and inspire a team focused on delivering total print and marketing solutions that help customers accomplish their goals. This position involves active engagement with customers to understand their unique challenges and offer tailored solutions that maximize satisfaction and profitability. The role requires being part of a collaborative, fun, and team-oriented retail culture where exceptional customer service and operational excellence are paramount. Print Supervisors at Staples are responsible for not only achieving sales targets but also coaching associates to improve service quality and consultative selling techniques, fostering a high level of customer engagement and loyalty. With a focus on both developing the team and managing store operations, the Print Supervisor ensures all activities align with the company’s strategic objectives and customer expectations. This full-time position offers a competitive compensation package based on qualifications and experience, along with performance bonuses and other incentives. The supervisor must be adaptable, willing to assist with other duties as assigned, and maintain a flexible schedule to meet store needs. In addition to managing print production quality and customer interactions, the role involves leveraging digital tools such as Salesforce.com to manage customer relationships actively and drive business growth. Overall, this position is ideal for motivated individuals with leadership skills, a passion for customer service, and a strong understanding of print solutions who seek to advance their career within a dynamic retail environment.