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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Restaurant Discounts
Job Description
Staples is a leading retail company specializing in office supplies, technology, and business services, known for its commitment to providing high-quality products and exceptional customer service. With a vast network of stores and a dedicated workforce, Staples plays a crucial role in supporting businesses and individuals with their everyday needs. The company prides itself on fostering an inclusive and collaborative work environment where employees feel valued and empowered to perform at their best. Staples is dedicated to innovation and continuously improving the customer experience by offering comprehensive solutions and services that go beyond traditional retail.
We are currently seek... Show More
We are currently seek... Show More
Job Requirements
- Able to work a flexible schedule based on the store's needs
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- drive customer satisfaction by focusing on customer engagement, quality, and the community
- coach associates in exceptional service, consultative selling, and total solutions
- lead and develop a team committed to operational excellence in driving profitable sales and margin
- consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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