Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
full medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
bonus plan
associate discounts
Job Description
Staples is a leading retail company specializing in office supplies, technology products, and comprehensive print and marketing solutions. Established as a trusted brand in the retail industry, Staples is renowned for providing customers with quality products, expert services, and innovative solutions to meet their printing and office needs. As a customer-focused company, Staples operates a vast network of stores that emphasize community engagement and personalized service, supported by inclusive and dynamic retail environments. The company fosters a culture of teamwork, continuous learning, and career development, offering employees not only jobs but pathways for growth and advancement. Staples is committed to diversity and inclusion, creating a workplace where all employees feel valued and empowered to contribute their unique perspectives. They are an Equal Opportunity Employer, welcoming qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status.
The role of Print Supervisor at Staples is a pivotal leadership position within their retail stores, dedicated to driving results through effective team management and customer engagement. As a Print Supervisor, you will lead a team responsible for selling and delivering total print solutions that help customers meet their marketing and printing goals. This full-time position offers a competitive salary based on qualifications and experience, as well as a variety of perks designed to support your professional and personal well-being. Responsibilities include coaching associates in consultative selling techniques, fostering customer satisfaction through quality and engagement, and managing operational aspects to drive profitable sales and margins.
This role is ideal for candidates who thrive in fast-paced retail settings and enjoy working collaboratively to achieve shared goals. Print Supervisors at Staples play a key role in shaping the store's success by building strong customer relationships and offering creative, value-added solutions that go beyond basic printing services. Utilizing tools such as Salesforce.com, you will proactively manage customer interactions to grow loyalty and boost sales. Flexibility and adaptability are important, as you may be called upon to perform various duties to support the store's overall operations. Staples also places strong emphasis on inclusion and integrity, expecting team members to act ethically and respectfully in all dealings.
In addition to competitive pay, Staples offers generous paid time off, a career development program, weekly pay cycles, and eligibility for a bonus plan. Employees benefit from full medical, dental, and vision insurance, a 401(k) plan with company match, and attractive discounts on merchandise and services both in-store and online. Beyond financial benefits, Staples values its team members by fostering a fun, team-oriented culture where employees can grow professionally and make a positive impact in their communities. Overall, this position provides a fulfilling opportunity for driven individuals seeking to lead, inspire, and succeed within a prominent retail brand focused on print and marketing solutions.
The role of Print Supervisor at Staples is a pivotal leadership position within their retail stores, dedicated to driving results through effective team management and customer engagement. As a Print Supervisor, you will lead a team responsible for selling and delivering total print solutions that help customers meet their marketing and printing goals. This full-time position offers a competitive salary based on qualifications and experience, as well as a variety of perks designed to support your professional and personal well-being. Responsibilities include coaching associates in consultative selling techniques, fostering customer satisfaction through quality and engagement, and managing operational aspects to drive profitable sales and margins.
This role is ideal for candidates who thrive in fast-paced retail settings and enjoy working collaboratively to achieve shared goals. Print Supervisors at Staples play a key role in shaping the store's success by building strong customer relationships and offering creative, value-added solutions that go beyond basic printing services. Utilizing tools such as Salesforce.com, you will proactively manage customer interactions to grow loyalty and boost sales. Flexibility and adaptability are important, as you may be called upon to perform various duties to support the store's overall operations. Staples also places strong emphasis on inclusion and integrity, expecting team members to act ethically and respectfully in all dealings.
In addition to competitive pay, Staples offers generous paid time off, a career development program, weekly pay cycles, and eligibility for a bonus plan. Employees benefit from full medical, dental, and vision insurance, a 401(k) plan with company match, and attractive discounts on merchandise and services both in-store and online. Beyond financial benefits, Staples values its team members by fostering a fun, team-oriented culture where employees can grow professionally and make a positive impact in their communities. Overall, this position provides a fulfilling opportunity for driven individuals seeking to lead, inspire, and succeed within a prominent retail brand focused on print and marketing solutions.
Job Requirements
- able to work a flexible schedule based on the store’s needs
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objections and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
Job Duties
- connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- drive customer satisfaction by focusing on customer engagement, quality, and the community
- coach associates in exceptional service, consultative selling, and total solutions
- lead and develop a team committed to operational excellence in driving profitable sales and margin
- consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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