Retail Sales Print Supervisor (Savannah, GA)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Full-time hours
Paid Time Off
Career Development Program
weekly pay
Bonus plan eligible
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts

Job Description

Staples is a leading retail company specializing in office supplies, technology, and print solutions, committed to providing exceptional customer service and innovative solutions to meet diverse business needs. As an established brand recognized for its inclusive and dynamic workplace culture, Staples fosters employee growth and supports professional development through various programs and comprehensive benefits. With a focus on inclusion, Staples empowers employees to contribute their unique perspectives, driving innovation and excellence across all store operations. The company values teamwork, customer engagement, and a culture of continuous improvement to exceed customers' expectations consistently.

The Print Supervisor role at Staples is a key leadership position responsible for directing a team to achieve significant results in sales and customer satisfaction within the print and marketing solutions sector. This full-time position offers weekly pay, generous paid time off, eligibility for bonus plans, and comprehensive medical, dental, and vision insurance, as well as a 401(k) plan with company match. The Print Supervisor plays an instrumental role in connecting with customers to understand and deliver creative, value-added print and marketing solutions tailored to meet their unique needs and goals.

In this role, you will lead and develop your team to ensure operational excellence, coach associates to provide exceptional service and consultative selling, and help drive profitable sales and margin performance. The role requires a collaborative, inclusive attitude and the ability to thrive in a fast-paced retail environment. Print Supervisors leverage tools such as Salesforce.com for proactive customer relationship management, building loyalty and maximizing store performance.

Staples emphasizes a culture of fun, teamwork, and mutual support while holding high standards for quality and customer engagement. As a Print Supervisor, you will be integral to fostering this environment, motivating your team, and ensuring customers receive comprehensive, total print solutions. You will also be responsible for managing daily store operations, addressing quality concerns with a keen eye, and maintaining a clean and organized workspace. This position demands flexibility to manage varying priorities and the physical ability to handle materials up to 50 pounds, including climbing ladders and standing for extended periods.

Staples' commitment to diversity and inclusion means every employee is valued and supported, resulting in a workplace where innovative thinking thrives. The Print Supervisor role is not just about managing sales but about building relationships, enhancing customer experiences, and leading a team to success in a rewarding and supportive retail setting. This role is perfect for candidates with leadership experience, strong communication skills, and a passion for customer service, eager to contribute to a well-established brand with opportunities for career advancement and personal growth.

Job Requirements

  • able to work a flexible schedule based on the store's needs
  • experience directing a team and/or supervising others while managing many priorities
  • basic computer skills to open, save and send electronic files, email, and use microsoft word or similar programs
  • able to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • attention to detail and keen eye for noticing quality issues
  • experience overcoming objection and engaging with customers to understand their needs
  • ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information

Job Qualifications

  • experience directing a team and/or supervising others while managing many priorities
  • basic computer skills to open, save and send electronic files, email, and use microsoft word or similar programs
  • attention to detail and keen eye for noticing quality issues
  • experience overcoming objection and engaging with customers to understand their needs
  • ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • manage conflict in a reasonable, nonconfrontational and cooperative manner
  • ability to act with honesty and integrity regarding customer and business information

Job Duties

  • connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
  • drive customer satisfaction by focusing on customer engagement, quality, and the community
  • coach associates in exceptional service, consultative selling, and total solutions
  • lead and develop a team committed to operational excellence in driving profitable sales and margin
  • consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
  • leverage salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
  • be flexible to perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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