Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
full medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
bonus plan
associate discounts
Job Description
Staples is a leading retail company recognized for providing a wide range of office supplies, technology products, and print services to customers across the United States. Known for its commitment to customer satisfaction and innovative solutions, Staples has established itself as a trusted partner for both small businesses and large organizations. The company prides itself on fostering an inclusive and dynamic work environment where employees are encouraged to grow professionally and personally. Staples strives to create a culture that values diversity, promotes teamwork, and rewards achievement. Full-time employment opportunities with competitive pay and extensive benefits highlight Staples as an employer of choice in the retail sector.
The role of Print Supervisor at Staples is a pivotal position designed to lead and inspire a team dedicated to delivering outstanding print and marketing solutions to customers. This supervisory role involves directing staff to drive key performance metrics effectively by developing total print solutions that help customers achieve their marketing goals. As a Print Supervisor, you will engage directly with customers, building strong relationships to understand their specific needs and offer creative, value-added print services. You will be integral to maintaining a fun and inclusive retail atmosphere where collaboration and teamwork flourish.
This position offers fantastic perks such as full-time hours, generous paid time off, a career development program, and weekly paychecks. You will be eligible for a bonus plan, and compensation will be tailored based on your qualifications and experience. In addition, Staples provides comprehensive benefits including full medical, dental, and vision insurance alongside a 401(k) plan with a company match. Employees enjoy exclusive discounts on in-store and online merchandise, services, and warranty plans, as well as offers at numerous retailers and restaurants. This role offers an excellent opportunity to play a key role in supporting your store, your colleagues, and your customers to succeed.
In your daily duties, you will connect with customers through consultative selling and total solutions, ensuring high levels of customer satisfaction and community engagement. Coaching associates in exceptional service and operational excellence will be a core part of your responsibilities. You will leverage CRM tools like Salesforce.com to manage customer relationships proactively and maintain a profitable sales environment. The position requires flexibility to perform other duties as needed, helping to support the overall success of the store and its team. If you are a motivated leader who thrives in a fast-paced retail setting and enjoys providing superior customer experiences, the Print Supervisor role at Staples is an excellent career opportunity.
The role of Print Supervisor at Staples is a pivotal position designed to lead and inspire a team dedicated to delivering outstanding print and marketing solutions to customers. This supervisory role involves directing staff to drive key performance metrics effectively by developing total print solutions that help customers achieve their marketing goals. As a Print Supervisor, you will engage directly with customers, building strong relationships to understand their specific needs and offer creative, value-added print services. You will be integral to maintaining a fun and inclusive retail atmosphere where collaboration and teamwork flourish.
This position offers fantastic perks such as full-time hours, generous paid time off, a career development program, and weekly paychecks. You will be eligible for a bonus plan, and compensation will be tailored based on your qualifications and experience. In addition, Staples provides comprehensive benefits including full medical, dental, and vision insurance alongside a 401(k) plan with a company match. Employees enjoy exclusive discounts on in-store and online merchandise, services, and warranty plans, as well as offers at numerous retailers and restaurants. This role offers an excellent opportunity to play a key role in supporting your store, your colleagues, and your customers to succeed.
In your daily duties, you will connect with customers through consultative selling and total solutions, ensuring high levels of customer satisfaction and community engagement. Coaching associates in exceptional service and operational excellence will be a core part of your responsibilities. You will leverage CRM tools like Salesforce.com to manage customer relationships proactively and maintain a profitable sales environment. The position requires flexibility to perform other duties as needed, helping to support the overall success of the store and its team. If you are a motivated leader who thrives in a fast-paced retail setting and enjoys providing superior customer experiences, the Print Supervisor role at Staples is an excellent career opportunity.
Job Requirements
- Able to work a flexible schedule based on the store’s needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Lead and develop a team committed to operational excellence in driving profitable sales and margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- Be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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