Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
Bonus plan eligible
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Job Description
Staples is a leading retail company specializing in office supplies, technology, and business solutions, dedicated to serving a wide range of customers from individual consumers to large enterprises. Known for its commitment to innovation and customer satisfaction, Staples offers a vibrant, team-oriented retail culture where employees strive to deliver exceptional service and creative solutions. The company embraces diversity and inclusion, creating a supportive environment where every employee is valued and empowered to contribute to their fullest potential. Staples operates hundreds of stores nationwide and provides an extensive range of products and services designed to make business and personal tasks more efficient and productive.
The Print Supervisor role at Staples is a vital leadership position responsible for directing a team that focuses on delivering total print and marketing solutions, helping customers achieve their goals effectively. This role is full-time and offers a competitive compensation package based on qualifications and experience, which includes weekly pay, a bonus plan, and generous paid time off. Benefits such as full medical, dental, and vision insurance, a 401(k) plan with company match, associate discounts on merchandise and services, and discounts at various retailers and restaurants make this opportunity rewarding.
In this role, a Print Supervisor will be a key player in driving results for key business metrics by selling and providing comprehensive print services. The supervisor will work collaboratively with customers and team members to ensure excellent customer satisfaction through consultative selling and quality service. They will lead by example, coaching associates to enhance their skills in service and solutions-based selling while maintaining operational excellence. Utilizing tools like Salesforce.com, the Print Supervisor will actively engage with customers, managing relationships and growing sales opportunities through both in-store interactions and proactive outreach.
This position requires flexibility and a readiness to perform diverse duties that support store operations and customer experiences. The role offers a dynamic work environment, combining leadership, customer service, and sales expertise to foster both personal growth and business success. Staples values employees who demonstrate integrity, effective conflict management, and attention to detail in ensuring quality work and customer satisfaction. The Print Supervisor will also play an important role in maintaining the inclusive culture of the company, helping to create a workplace that supports diversity and promotes innovative thinking. Immediate hiring opportunities are available, and candidates may have the chance to schedule in-person interviews shortly after applying, which speaks to the company's efficiency and eagerness to welcome new team members.
The Print Supervisor role at Staples is a vital leadership position responsible for directing a team that focuses on delivering total print and marketing solutions, helping customers achieve their goals effectively. This role is full-time and offers a competitive compensation package based on qualifications and experience, which includes weekly pay, a bonus plan, and generous paid time off. Benefits such as full medical, dental, and vision insurance, a 401(k) plan with company match, associate discounts on merchandise and services, and discounts at various retailers and restaurants make this opportunity rewarding.
In this role, a Print Supervisor will be a key player in driving results for key business metrics by selling and providing comprehensive print services. The supervisor will work collaboratively with customers and team members to ensure excellent customer satisfaction through consultative selling and quality service. They will lead by example, coaching associates to enhance their skills in service and solutions-based selling while maintaining operational excellence. Utilizing tools like Salesforce.com, the Print Supervisor will actively engage with customers, managing relationships and growing sales opportunities through both in-store interactions and proactive outreach.
This position requires flexibility and a readiness to perform diverse duties that support store operations and customer experiences. The role offers a dynamic work environment, combining leadership, customer service, and sales expertise to foster both personal growth and business success. Staples values employees who demonstrate integrity, effective conflict management, and attention to detail in ensuring quality work and customer satisfaction. The Print Supervisor will also play an important role in maintaining the inclusive culture of the company, helping to create a workplace that supports diversity and promotes innovative thinking. Immediate hiring opportunities are available, and candidates may have the chance to schedule in-person interviews shortly after applying, which speaks to the company's efficiency and eagerness to welcome new team members.
Job Requirements
- Able to work a flexible schedule based on the store’s needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Lead and develop a team committed to operational excellence in driving profitable sales & margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- Be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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