Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
Bonus plan eligible
401(k) with Company Match
full medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Job Description
Staples is a leading retail company that specializes in office supplies, printing services, technology products, and solutions that cater to both individual consumers and businesses. Known for its commitment to innovation and customer service, Staples offers a wide range of products and services designed to meet the evolving needs of its diverse clientele. The company fosters an inclusive and supportive work environment and values employees who contribute to delivering exceptional customer experiences and driving business success. Staples employs a team-oriented culture focused on collaboration, creativity, and professional growth opportunities, making it an attractive employer for those seeking a career in retail and print solutions.
The role of Print Supervisor at Staples is a crucial position that directs a team to achieve key metrics by selling and delivering comprehensive print solutions to customers. As a Print Supervisor, you will play a significant role in connecting with customers, understanding their print and marketing goals, and providing creative and value-added solutions that enhance their businesses. This role requires not only leadership but also strong consultative selling skills and a dedication to excellent customer engagement. You will coach associates to deliver outstanding service, foster a high-performance team environment, and lead your team towards operational excellence by driving profitable sales and high margins. This is a full-time position offering a competitive compensation package based on qualifications and experience, along with a generous benefits program. The role emphasizes flexibility, collaboration, and adaptability in a fast-paced retail environment while utilizing tools such as Salesforce.com to manage customer relationships effectively. Staples offers immediate hiring opportunities with potential for in-person interviews shortly after application, underlining their commitment to finding motivated and skilled professionals to join their print solutions team.
The role of Print Supervisor at Staples is a crucial position that directs a team to achieve key metrics by selling and delivering comprehensive print solutions to customers. As a Print Supervisor, you will play a significant role in connecting with customers, understanding their print and marketing goals, and providing creative and value-added solutions that enhance their businesses. This role requires not only leadership but also strong consultative selling skills and a dedication to excellent customer engagement. You will coach associates to deliver outstanding service, foster a high-performance team environment, and lead your team towards operational excellence by driving profitable sales and high margins. This is a full-time position offering a competitive compensation package based on qualifications and experience, along with a generous benefits program. The role emphasizes flexibility, collaboration, and adaptability in a fast-paced retail environment while utilizing tools such as Salesforce.com to manage customer relationships effectively. Staples offers immediate hiring opportunities with potential for in-person interviews shortly after application, underlining their commitment to finding motivated and skilled professionals to join their print solutions team.
Job Requirements
- Able to work a flexible schedule based on the store's needs
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- Experience directing a team and/or supervising others while managing many priorities
- Basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- Attention to detail and keen eye for noticing quality issues
- Experience overcoming objection and engaging with customers to understand their needs
- Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
Job Duties
- Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- Drive customer satisfaction by focusing on customer engagement, quality, and the community
- Coach associates in exceptional service, consultative selling, and total solutions
- Lead and develop a team committed to operational excellence in driving profitable sales and margin
- Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- Be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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