Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts
Job Description
Staples is a leading retail company specializing in office supplies, technology products, and business services. With a strong presence across numerous locations, Staples is known for its commitment to customer satisfaction, innovation, and providing a supportive workplace culture. The company places great emphasis on inclusion, diversity, and career development opportunities to ensure employees thrive and contribute meaningfully to their teams. Staples offers full-time employment opportunities with competitive compensation packages tailored to the candidate's qualifications and experience, along with many attractive benefits such as paid time off, bonuses, and comprehensive healthcare coverage.
The role of Print Supervisor at Staples is a critical leadership position within the retail environment. This position involves directing a team focused on achieving key sales and customer service metrics by selling and delivering complete print and marketing solutions to customers. The Print Supervisor plays a crucial role in connecting with customers, understanding their unique printing and marketing needs, and guiding them towards value-added solutions that align with their goals. Beyond sales, this role demands a strong focus on team development, coaching associates in exceptional service standards, consultative selling, and operational excellence.
Print Supervisors serve as role models within the store by fostering a positive, team-oriented culture that emphasizes customer engagement, quality, and community involvement. They utilize tools such as Salesforce.com to maintain proactive customer outreach and manage in-store interactions effectively. This role offers the opportunity to contribute in a dynamic, fast-paced retail setting where flexibility, collaboration, and customer-centric strategies prevail. Staples seeks candidates who demonstrate attention to detail, interpersonal skills, and the ability to manage multiple priorities comfortably, while maintaining a welcoming and inclusive store environment.
Full-time employment offers on-the-job training, career advancement programs, and weekly pay. Eligible candidates can enjoy a bonus plan, a 401(k) savings plan with company match, full medical, dental, and vision insurance benefits, and associate discounts. Staples fosters a workplace where employees are valued and empowered to contribute to the company's mission and customer success. Immediate hiring is available, with a streamlined interview process that allows candidates to schedule in-person interviews shortly after applying.
The role of Print Supervisor at Staples is a critical leadership position within the retail environment. This position involves directing a team focused on achieving key sales and customer service metrics by selling and delivering complete print and marketing solutions to customers. The Print Supervisor plays a crucial role in connecting with customers, understanding their unique printing and marketing needs, and guiding them towards value-added solutions that align with their goals. Beyond sales, this role demands a strong focus on team development, coaching associates in exceptional service standards, consultative selling, and operational excellence.
Print Supervisors serve as role models within the store by fostering a positive, team-oriented culture that emphasizes customer engagement, quality, and community involvement. They utilize tools such as Salesforce.com to maintain proactive customer outreach and manage in-store interactions effectively. This role offers the opportunity to contribute in a dynamic, fast-paced retail setting where flexibility, collaboration, and customer-centric strategies prevail. Staples seeks candidates who demonstrate attention to detail, interpersonal skills, and the ability to manage multiple priorities comfortably, while maintaining a welcoming and inclusive store environment.
Full-time employment offers on-the-job training, career advancement programs, and weekly pay. Eligible candidates can enjoy a bonus plan, a 401(k) savings plan with company match, full medical, dental, and vision insurance benefits, and associate discounts. Staples fosters a workplace where employees are valued and empowered to contribute to the company's mission and customer success. Immediate hiring is available, with a streamlined interview process that allows candidates to schedule in-person interviews shortly after applying.
Job Requirements
- able to work a flexible schedule based on the store’s needs
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
Job Qualifications
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use Microsoft Word or similar programs
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Duties
- connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- drive customer satisfaction by focusing on customer engagement, quality, and the community
- coach associates in exceptional service, consultative selling, and total solutions
- lead and develop a team committed to operational excellence in driving profitable sales and margin
- consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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