Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Full-time hours
Paid Time Off
Career Development Program
weekly pay
bonus plan
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail Discounts
Job Description
Staples is a leading retail company specializing in office supplies, printing, marketing solutions, and technology products. Renowned for its commitment to customer satisfaction and innovation, Staples serves millions of customers annually through its network of stores and online platform. The company fosters a collaborative and inclusive work environment, focusing on diversity and providing opportunities for career development to its employees. Staples prioritizes operational excellence and strives to deliver exceptional experiences through its knowledgeable and passionate associates.
We are currently hiring for the position of Print Supervisor, an exciting leadership role crucial to driving business results and creating value through comprehensive print and marketing solutions for customers. As a Print Supervisor, you will lead a dynamic retail team to meet sales goals and enhance customer experiences by offering tailored print solutions that align with their marketing objectives. This role requires a combination of sales expertise, team management skills, and the ability to foster strong customer relationships within a fun and supportive store culture.
The Print Supervisor is responsible for coaching and developing associates to deliver exceptional service and consultative selling, ensuring operational standards are met. You will play a vital role in driving customer satisfaction by focusing on quality, community engagement, and meaningful interactions. Leveraging tools like Salesforce.com will aid in managing and growing customer relationships through proactive outreach and in-store engagement. This position offers full-time hours, competitive compensation based on experience, access to a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career growth through a dedicated development program. Additionally, employees enjoy perks such as generous paid time off, a 401(k) plan with company match, weekly pay, and exclusive discounts on merchandise and services.
This is an excellent opportunity for candidates who thrive in a fast-paced retail environment, have experience directing teams, and possess a passion for helping customers achieve their printing and marketing goals. Our inclusive culture at Staples ensures that all employees feel valued and supported, allowing you to contribute your unique skills to the team’s success. Join us as a Print Supervisor and make a meaningful impact while advancing your career in a rewarding and vibrant setting.
We are currently hiring for the position of Print Supervisor, an exciting leadership role crucial to driving business results and creating value through comprehensive print and marketing solutions for customers. As a Print Supervisor, you will lead a dynamic retail team to meet sales goals and enhance customer experiences by offering tailored print solutions that align with their marketing objectives. This role requires a combination of sales expertise, team management skills, and the ability to foster strong customer relationships within a fun and supportive store culture.
The Print Supervisor is responsible for coaching and developing associates to deliver exceptional service and consultative selling, ensuring operational standards are met. You will play a vital role in driving customer satisfaction by focusing on quality, community engagement, and meaningful interactions. Leveraging tools like Salesforce.com will aid in managing and growing customer relationships through proactive outreach and in-store engagement. This position offers full-time hours, competitive compensation based on experience, access to a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for career growth through a dedicated development program. Additionally, employees enjoy perks such as generous paid time off, a 401(k) plan with company match, weekly pay, and exclusive discounts on merchandise and services.
This is an excellent opportunity for candidates who thrive in a fast-paced retail environment, have experience directing teams, and possess a passion for helping customers achieve their printing and marketing goals. Our inclusive culture at Staples ensures that all employees feel valued and supported, allowing you to contribute your unique skills to the team’s success. Join us as a Print Supervisor and make a meaningful impact while advancing your career in a rewarding and vibrant setting.
Job Requirements
- able to work a flexible schedule based on the store’s needs
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use microsoft word (or similar programs)
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Job Qualifications
- experience directing a team and/or supervising others while managing many priorities
- basic computer skills to open, save and send electronic files, email, and use microsoft word (or similar programs)
- attention to detail and keen eye for noticing quality issues
- experience overcoming objection and engaging with customers to understand their needs
- ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- able to work a flexible schedule based on the store’s needs
Job Duties
- connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
- drive customer satisfaction by focusing on customer engagement, quality, and the community
- coach associates in exceptional service, consultative selling, and total solutions
- lead and develop a team committed to operational excellence in driving profitable sales and margin
- consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
- leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
- be flexible to perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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