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Retail Sales – Part Time

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Tuition Assistance
401(k)
Employee Stock Purchase Program
associate discount
Trade skills development

Job Description

Lowe's Companies, Inc. is a leading Fortune 100 home improvement retailer serving millions of customers every week. With a robust presence across the United States, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers, employing approximately 300,000 associates nationwide. Established in Mooresville, North Carolina, Lowe's commitment extends beyond business operations to supporting communities through initiatives focused on safe and affordable housing, enhancing community spaces, developing skilled trade experts, and providing disaster relief. As a well-established and respected leader in the home improvement industry, Lowe's offers a dynamic environment focused on innovation, customer service, and community involvement.

The role of a Customer Service Associate at Lowe's is designed for individuals who are passionate about helping customers and delivering exceptional service. This position provides an excellent opportunity for those who enjoy engaging with customers, addressing their home improvement challenges, and contributing to a positive shopping experience. Customer Service Associates are instrumental in welcoming customers into the store, assisting them in locating products, offering guidance, and occasionally helping with merchandise handling. The position requires a blend of interpersonal skills, product knowledge, and the ability to work in diverse departments such as appliances, hardware, tools, plumbing, electrical, paint, home decor, and more.

Employment with Lowe's offers flexibility with options for part-time or full-time positions, making it ideal for a range of career goals. The company supports its associates through competitive pay, flexible work schedules, and a comprehensive benefits program. These benefits include multiple top-tier health insurance options, tuition assistance programs, a company-matching 401(k) plan, an employee stock purchase program, associate discounts, and trade skill development initiatives. Additionally, Lowe's encourages a workplace culture of growth, teamwork, and inclusivity and actively promotes applications from bilingual individuals, military personnel, and veterans.

Customer Service Associates at Lowe's take on daily activities that may vary depending on the department but generally encompass welcoming customers, answering queries, managing inventory through restocking, processing orders accurately, and training in different store areas to enhance service delivery. They may also handle specialized tasks such as mixing paint, cutting wood or drywall, threading pipes, or cutting blinds, tailored to customer needs. This role requires a readiness to work in varying environmental conditions, both indoors and outdoors, and the capability to handle physical activities such as lifting and standing for prolonged periods.

This is an opportunity to grow within a supportive company that values employee development and community engagement. Whether you are starting your career in retail or looking to establish yourself in the home improvement sector, Lowe's provides a platform for continuous learning and success with a strong focus on customer satisfaction and associate well-being.

Job Requirements

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 months experience using common retail technology such as smartphones and tablets
  • Reading, writing, and performing basic arithmetic including addition and subtraction
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Job Qualifications

  • Experience using a computer, including inputting, accessing, modifying, or outputting information
  • Experience using common retail technology such as smartphones and tablets
  • Basic reading, writing, and arithmetic skills
  • Ability to perform duties that require prolonged standing or sitting
  • Ability to lift at least 25 pounds unassisted or over 25 pounds with or without accommodation
  • Retail and/or customer service experience preferred
  • Bi-lingual skills preferred
  • Certification in trade related to the department preferred

Job Duties

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
  • assist customers with locating and handling merchandise
  • down stock merchandise by replenishing supplies
  • process orders and deliveries accurately
  • cross-functionally train in other store areas
  • prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood or drywall, cutting blinds
  • guide customers through shopping or checkout
  • complete other duties as assigned

Job Criteria

Experience

No experience required


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