Retail Sales Lead (Roseville)

Squishable is a close-knit team of passionate designers, artists, pop culture enthusiasts, and lovers of all things adorable, committed to creating some of the cutest, cuddliest, and occasionally unusual plush and lifestyle products in the world. With millions of devoted fans rooting for us and an office culture filled with cupcakes, coffee, and karaoke, Squishable fosters a fun and supportive work environment. We operate from our sunny Soho loft in New York City and our downtown Washington DC location, serving a diverse and enthusiastic customer base. Squishable is more than just a product company; it is a community built around the joy and comfort that our plush creations bring to people’s lives.

The role of the Retail Sales Lead at Squishable is a pivotal position within this vibrant and fast-growing company. This role is ideal for a career-driven individual who is not only passionate about delivering exceptional in-store experiences but also eager to lead and inspire their team. As a Retail Sales Lead, you will be at the forefront of building and nurturing long-lasting relationships with customers while representing the Squishable brand with enthusiasm and integrity. You will work closely with the Store Manager to align sales strategies and ensure daily operational excellence, enabling the store to meet its goals effectively.

This position demands a natural-born leader who thrives in a dynamic retail environment. You will hold yourself and your team accountable for sales productivity, act as a brand ambassador within the local community by engaging in events and initiatives, and help resolve customer concerns with forward-thinking solutions. Additionally, you will coach and develop your team’s product knowledge and performance, fostering individual growth and maintaining a high standard of customer service.

To excel in this role, you must be confident, organized, friendly, adaptable, and able to handle a fast-paced and ever-changing retail setting. Exceptional communication skills are essential, as you will be interacting with people at all organizational levels and maintaining calm and order amidst busy periods. Being part of Squishable means embracing a culture of openness, teamwork, and continuous improvement, where feedback is valued as a crucial tool for success. This role offers the opportunity to grow your career within a creative, welcoming company that encourages personality and innovation. We offer competitive hourly pay and benefits, including dental and vision insurance, 401(k) matching, and employee discounts, all designed to support and reward our dedicated team members.