Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Life insurance
short-term disability
Job Description
DICK'S Sporting Goods is a leading retail company dedicated to inspiring and equipping athletes of all levels to achieve their goals. As a prominent sports retailer, DICK'S Sporting Goods offers a wide range of sporting goods, apparel, and equipment, supporting athletes' dreams through quality products and exceptional customer service. The company prides itself on fostering an inclusive and diverse workforce that reflects the communities it serves, creating an environment where all team members can thrive and contribute their best efforts. With a strong commitment to community involvement and a passion for sports, DICK'S Sporting Goods stands as a trusted destination for sports enthusiasts nationwide.
The role of the Lead at DICK'S Sporting Goods is integral to the success of both the store operation and the overall customer experience. Serving as the in-store expert within their designated department or business area, the Lead works closely with the Assistant Store Manager and Store Manager to uphold brand standards and provide direction and support to teammates. This position is central to carrying out the company's vision of delivering superior service, fostering a positive team environment, and ensuring that the daily functions of the store align with overarching business goals.
As a Lead, you will play a critical role in team building and hiring by participating in in-store interviews and department tours, helping to cultivate a strong, people-focused culture. You will be responsible for planning and organizing workforce needs with guidance from store management, ensuring that daily assignments and special projects are executed effectively. Additionally, you will strategically leverage team members' strengths to meet merchandising and operational standards, including managing floor sets, signage, price changes, inventory presentation, and replenishment.
This leadership position requires hands-on coaching and development of teammates, emphasizing not only the "what" but also the "why" behind all company procedures and initiatives such as Protection Plans, Scorecards, and Loss Prevention. The Lead sets an example by embodying the values of empathy, optimism, resilience, and collaboration, creating an inclusive and welcoming environment for both teammates and customers. Maintaining adherence to safety, loss prevention, and confidentiality policies is critical in this role.
Overall, the Lead position at DICK'S Sporting Goods offers an exciting opportunity to influence store performance and culture positively. The role demands a dynamic individual who thrives in a fast-paced retail environment, values teamwork, and is passionate about sports and athlete development. Joining this team means becoming part of the world’s greatest sports team, where your leadership directly impacts the satisfaction of customers and the growth and success of your teammates.
The role of the Lead at DICK'S Sporting Goods is integral to the success of both the store operation and the overall customer experience. Serving as the in-store expert within their designated department or business area, the Lead works closely with the Assistant Store Manager and Store Manager to uphold brand standards and provide direction and support to teammates. This position is central to carrying out the company's vision of delivering superior service, fostering a positive team environment, and ensuring that the daily functions of the store align with overarching business goals.
As a Lead, you will play a critical role in team building and hiring by participating in in-store interviews and department tours, helping to cultivate a strong, people-focused culture. You will be responsible for planning and organizing workforce needs with guidance from store management, ensuring that daily assignments and special projects are executed effectively. Additionally, you will strategically leverage team members' strengths to meet merchandising and operational standards, including managing floor sets, signage, price changes, inventory presentation, and replenishment.
This leadership position requires hands-on coaching and development of teammates, emphasizing not only the "what" but also the "why" behind all company procedures and initiatives such as Protection Plans, Scorecards, and Loss Prevention. The Lead sets an example by embodying the values of empathy, optimism, resilience, and collaboration, creating an inclusive and welcoming environment for both teammates and customers. Maintaining adherence to safety, loss prevention, and confidentiality policies is critical in this role.
Overall, the Lead position at DICK'S Sporting Goods offers an exciting opportunity to influence store performance and culture positively. The role demands a dynamic individual who thrives in a fast-paced retail environment, values teamwork, and is passionate about sports and athlete development. Joining this team means becoming part of the world’s greatest sports team, where your leadership directly impacts the satisfaction of customers and the growth and success of your teammates.
Job Requirements
- Flexible availability including nights, weekend, and holidays
- Prior retail sales experience or customer-focused experience preferred
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively up to 25 times per hour
- Ability to work extended periods of time up to 4 hours standing or walking
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
- Ability to perform repetitive motions for short periods of time up to 2 hours continuously
Job Qualifications
- Flexible availability including nights, weekend, and holidays
- Prior retail sales experience or customer-focused experience preferred
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively up to 25 times per hour
- Ability to work extended periods of time up to 4 hours standing or walking
- Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform
- Ability to perform repetitive motions for short periods of time up to 2 hours continuously
Job Duties
- Supports building and hiring a strong team by observing in-store interviews and department tours
- Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture
- Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events
- Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level
- Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
- Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable
- Assists with training teammates on company procedures and programs
- this includes onboarding new teammates and cross-training current teammates
- Prioritizes coaching and developing oneself and others
- provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.)
- Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience
- Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
- Maintains confidentiality of all Company information
- Takes an all-hands-on-deck approach to support the team across the store
- Performs other tasks as assigned by management
Job Criteria
Experience
No experience required
Job Location
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