Retail Sales Consultant

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,000.00 - $63,000.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Tuition Reimbursement Program
Paid Time Off
Paid parental leave
adoption reimbursement
short-term and long-term disability benefits
Life insurance
Employee Assistance Programs
Employee Discounts

Job Description

AT&T is a leading global telecommunications company that delivers innovative products and services to millions of customers worldwide. Established as a major player in the industry, AT&T has continually evolved to meet the dynamic needs of its consumers by offering a full suite of connectivity solutions, including mobile devices, internet services, and personalized communications. The company operates retail stores where customers can engage with knowledgeable staff, explore the latest technology, and receive expert guidance on their telecommunications needs. AT&T is deeply committed to creating meaningful connections between friends, families, and communities through cutting-edge technology and outstanding customer service.

This role is for a Retail Sales Consultant at AT&T's retail store located in Saugus, Massachusetts. The position offers an exciting opportunity for individuals passionate about technology and sales to jump-start or elevate their career in a dynamic, customer-focused environment. The Retail Sales Consultant is at the center of connecting customers with the latest devices and services by using a consultative sales approach. This role is ideal for those who thrive in fast-paced settings and enjoy engaging with diverse customers daily. Retail Sales Consultants at AT&T are expected to maintain a flexible schedule that includes availability between 9am to 9pm with weekend hours to meet customers' needs.

The successful candidate will work closely with the AT&T Management Team and participate in community activities and sales events. There will be extensive training and coaching provided to ensure you have all the tools and product knowledge necessary to excel in your role, whether you have prior retail or sales experience or are new to the field. The position includes a competitive compensation package with a base salary ranging from $52,000 to $63,000 annually, depending on various factors like location, experience, and performance. Additionally, there are uncapped commission opportunities for top sellers, motivating consultants to exceed their sales goals consistently.

As a Retail Sales Consultant, you will guide customers through their options, helping them find the perfect device or service to fit their lifestyle. With AT&T's comprehensive range of products at your fingertips, you are empowered to create personalized experiences that foster customer loyalty and satisfaction. Working at AT&T also means enjoying a supportive environment with a strong commitment to diversity, equity, and inclusion. The company values its employees and offers substantial benefits and career development opportunities to help you grow professionally and personally.

Interested candidates should be prepared to participate in the in-person open recruiting session held on Wednesday, July 15th, 2026, in the Saugus, MA area. This session offers a chance to meet the management team, ask questions, and learn more about life at AT&T. The role requires a passion for helping people, adaptability to change, and enthusiasm for being part of a dynamic sales team. Whether you are looking to start your career or take the next step in sales, AT&T provides a platform for success with continuous support, recognition, and rewards.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible schedules including evenings and weekends
  • Willingness to learn about telecommunications products and services
  • Excellent communication skills
  • Ability to provide exceptional customer service
  • Reliable transportation to Saugus, Massachusetts location
  • Ability to handle fast-paced work environment
  • Authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • Prior retail or customer-facing sales experience is a plus but not required
  • Ability to learn and adapt to new technology quickly
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including weekends
  • Proven track record of meeting sales goals preferred
  • Ability to thrive in a fast-paced environment

Job Duties

  • Use a consultative sales approach to guide customers through their options
  • Engage in community events and activities
  • Fill online orders and make outbound calls to customers
  • Work flexible schedules between 9am-9pm including weekends
  • Stay updated on new technology and sales strategies
  • Meet and exceed monthly sales targets
  • Provide excellent customer service to build lasting relationships

Job Criteria

Experience

No experience required


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