TJX Companies logo

Retail Sales Associates

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.50 - $14.00
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Work Schedule

Standard Hours
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Benefits

associate discount
Employee assistance program
Smoking cessation support
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match eligibility
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls is a prominent retail brand under TJX Companies, the world\'s leading off-price retailer and a Fortune 100 company. TJX Companies operates across multiple retail banners including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, with a presence in four global Home Offices, Distribution Centers, and numerous retail stores worldwide. Marshalls prides itself on offering customers high-quality, fashionable merchandise at unbeatable prices in a unique shopping environment. The company embraces diversity, fosters collaboration, and prioritizes employee development, creating a vibrant workplace where every team member has opportunities to grow, explore new skills, and achieve career goals. With a strong culture rooted in honesty, integrity, and respect, Marshalls is committed to maintaining an inclusive and supportive atmosphere that values each individual\'s contributions.

This position is for a part-time Sales Associate at the Marshalls store located at 1675 Olentangy River Rd, Columbus, OH (Store 1374). The role offers a competitive starting pay range between $13.50 and $14.00 per hour, depending on the candidate\'s relevant skills, qualifications, and experience. As a Sales Associate, you will be responsible for delivering an exceptional customer experience that reflects Marshalls\' customer-focused philosophy. This involves engaging with customers warmly, supporting purchasing processes, and maintaining a clean and organized store environment. Flexibility in the work schedule is required to support the needs of the business, and you may be cross-trained to work in multiple areas of the store.

The role requires adherence to operational, merchandising, and loss prevention standards while actively contributing to a positive store culture. You will serve as a role model for excellent customer service by embodying company values and following established procedures. Responsibilities include accurately handling transactions, promoting credit and loyalty programs, preparing merchandise for sales floors, participating in store recovery and shrink reduction programs, and helping maintain the overall safety and cleanliness of the store. Your proactive participation in team efforts will help create a rewarding shopping experience for customers while supporting store goals and operational policies.

Marshalls values team members who possess strong communication and organizational skills and can multitask effectively. The ideal candidate is responsive to unexpected situations, works well with colleagues and supervisors, and has the physical capacity to handle merchandise including heavy lifting with or without reasonable accommodation. Retail customer service experience is preferred but not required for entry. The company offers a comprehensive benefits package for eligible associates, including associate discounts, health insurance, retirement plans, paid parental leave, and various employee assistance programs. Marshalls and TJX maintain a commitment to equal employment opportunity and provide reasonable accommodations under applicable laws.

Job Requirements

  • Able to work a flexible schedule to support business needs
  • Capable of lifting heavy objects with or without reasonable accommodation

Job Qualifications

  • Possesses excellent customer service skills
  • Has strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role model established customer experience practices with internal and external customers
  • Support and embody a positive store culture through honesty, integrity, and respect
  • Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
  • Promote credit and loyalty programs
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Provide and accept recognition and constructive feedback
  • Adhere to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


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