Job Overview
Compensation
Hourly
Range $23.00 - $24.00
Benefits
Company car
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
bonus
Job Description
Wells Enterprises, a Ferrero Company, is a leading and innovative manufacturer in the frozen dessert industry, widely recognized for its commitment to quality, customer satisfaction, and continuous product development. Known for iconic brands such as Blue Bunny, Wells Enterprises has carved out a significant place in the retail food sector by consistently delivering delicious ice cream and dessert products to consumers across the United States. The company boasts a strong heritage and dedication to innovation, sustainability, and excellence in both product offerings and customer service. As part of the Ferrero family, Wells Enterprises benefits from global reach while maintaining a focused regional presence, supporting retailers and consumers with an array of premium products.
This job opening is for the position of Retail Sales Associate within the Wilmington territory, specializing in sales operations. This role is a critical part of Wells Enterprises' sales team, directly interacting with retail store personnel to build and sustain strong customer relationships that drive sales performance. The Retail Sales Associate functions as the brand ambassador representing Wells Enterprises' mission and values at retail locations. You will be responsible for servicing assigned accounts by maintaining product distribution, implementing merchandising plans, and ensuring overall in-store brand visibility and activation. This position offers a competitive pay rate of $23-24 per hour plus bonus, a company car, and a comprehensive benefits package.
The ideal candidate for this role is an energetic and customer-focused individual with excellent interpersonal communication skills and a strong ability to manage multiple tasks effectively. You will be tasked with performing merchandising activities such as stocking, tag placement, ensuring fulfillment of planograms, and supporting promotional displays to maximize the brand's presence. Time management and prioritization within the assigned territory are essential in meeting scheduled store call frequencies to maintain service excellence. Additionally, the role includes administrative responsibilities such as completing database entries, reporting, store audits, and other related documentation to support operational requirements.
This position offers a blend of independence and teamwork, requiring the ability to work autonomously in the field while also collaborating effectively with sales teams and store personnel. Candidates should be prepared for daytime travel up to 25%, with occasional overnight stays as needed. Maintaining a current and valid driver’s license is mandatory given the mobile nature of this role. If you are passionate about retail sales, customer service, and promoting iconic frozen dessert brands, this opportunity with Wells Enterprises will allow you to thrive in a supportive and dynamic environment dedicated to quality and customer satisfaction.
This job opening is for the position of Retail Sales Associate within the Wilmington territory, specializing in sales operations. This role is a critical part of Wells Enterprises' sales team, directly interacting with retail store personnel to build and sustain strong customer relationships that drive sales performance. The Retail Sales Associate functions as the brand ambassador representing Wells Enterprises' mission and values at retail locations. You will be responsible for servicing assigned accounts by maintaining product distribution, implementing merchandising plans, and ensuring overall in-store brand visibility and activation. This position offers a competitive pay rate of $23-24 per hour plus bonus, a company car, and a comprehensive benefits package.
The ideal candidate for this role is an energetic and customer-focused individual with excellent interpersonal communication skills and a strong ability to manage multiple tasks effectively. You will be tasked with performing merchandising activities such as stocking, tag placement, ensuring fulfillment of planograms, and supporting promotional displays to maximize the brand's presence. Time management and prioritization within the assigned territory are essential in meeting scheduled store call frequencies to maintain service excellence. Additionally, the role includes administrative responsibilities such as completing database entries, reporting, store audits, and other related documentation to support operational requirements.
This position offers a blend of independence and teamwork, requiring the ability to work autonomously in the field while also collaborating effectively with sales teams and store personnel. Candidates should be prepared for daytime travel up to 25%, with occasional overnight stays as needed. Maintaining a current and valid driver’s license is mandatory given the mobile nature of this role. If you are passionate about retail sales, customer service, and promoting iconic frozen dessert brands, this opportunity with Wells Enterprises will allow you to thrive in a supportive and dynamic environment dedicated to quality and customer satisfaction.
Job Requirements
- High School Diploma or GED or equivalent experience required
- 1-3 years of selling experience
- must maintain current and valid driver's license
- daytime travel approximately 25%, with occasional overnight stay
- keen attention to detail
- excellent customer service, interpersonal and communication skills
- demonstrated time management skills
- commitment to meet or exceed customers' expectations
- good judgment and respect for others
- ability to work independently and successful team building skills
- ability to communicate with email and basic internet skills
Job Qualifications
- High School Diploma or GED or equivalent experience
- 1-3 years of selling experience
- excellent customer service, interpersonal and communication skills
- demonstrated time management skills
- ability to meet or exceed customers' expectations
- good judgment and respect for others
- ability to work independently
- successful team building skills
- ability to communicate with email and basic internet skills
Job Duties
- Serves as brand ambassador and face of Wells to customers and consumers
- provides best in class customer service, shares expertise on Wells brands and products, resolves all issues and concerns, and maintains strong relationship with store personnel
- maintains full distribution on existing SKUs and ensures placement of new items on shelf based on approved planogram
- completes daily merchandising tasks such as filling out of stocks, making on-hand adjustments as necessary, facing product, tagging, rotating, building displays, placing POS materials, and providing reset support
- proactively makes incremental sales by securing displays and pre-selling items for upcoming promotions
- effectively manages time and priorities for store calls within territory
- ensures store calls are completed based on assigned store call frequency
- completes accurate and timely database entries, reporting, recaps, expense reports, store audit information, and other ad hoc requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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