Sierra logo

Retail Sales Associate Temporary

Beavercreek, OH, USA|Remote, Onsite

Job Overview

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Compensation

Hourly
Range $13.50 - $14.00
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a leading global off-price retailer, known for its dynamic and inclusive work environment that fosters growth, collaboration, and achievement. With a presence across four global Home Offices, Distribution Centers, and Retail Stores including popular brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, the company offers abundant opportunities for employees to develop professionally and make a meaningful impact. Sierra, one of TJX's retail store brands, prides itself on delivering quality products and exceptional customer experiences, striving to maintain a welcoming and organized store atmosphere. As part of the TJX family, employees benefit from working at a Fortune 100 company that values diversity, inclusion, and career advancement.

The opportunity at Sierra offers a role aimed at those passionate about customer service and retail operations. This position focuses on delivering a highly satisfying customer experience by engaging and interacting with customers, embodying the company’s customer experience philosophy, and maintaining a clean, organized store environment. The role requires adherence to all operational, merchandise, and loss prevention standards, ensuring the store operates efficiently and customers receive top-notch service. Employees in this role may be cross-trained across multiple areas of the store to support varying business needs.

Key responsibilities include accurately processing transactions, promoting credit and loyalty programs, maintaining merchandising standards, preparing merchandise for sales floors, and participating in daily store organization and recovery. The position emphasizes a positive store culture based on honesty, integrity, and respect, encouraging employees to support each other through recognition and constructive feedback. Commitment to safety, shrink reduction, and compliance with labor laws and company policies are critical aspects of this role.

This position is well-suited for individuals who possess excellent customer service skills, strong communication and organizational abilities, and the flexibility to adapt to changing business requirements. The role involves physical demands such as the ability to lift heavy objects, and those with retail customer experience will find this background advantageous. The hourly pay range for this position is $13.50 to $14.00, depending on relevant skills, qualifications, and experience. Sierra and TJX Companies provide a supportive work environment where employees have access to a comprehensive benefits package and opportunities for career growth in a thriving retail setting.

Job Requirements

  • High school diploma or equivalent
  • previous retail experience preferred
  • excellent communication skills
  • ability to stand for extended periods
  • physical capability to lift heavy objects with or without reasonable accommodation
  • flexibility to work varying shifts including weekends and holidays
  • commitment to providing excellent customer service
  • ability to follow company policies and procedures
  • basic math skills for transaction handling

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day
  • maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • provides and accepts recognition and constructive feedback
  • adheres to all labor laws, policies, and procedures
  • supports and participates in store shrink reduction goals and programs
  • participates in safety awareness and maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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