Retail Sales Associate, Ridgedale - Full Time

Macy's is a renowned American department store chain that has been a significant part of the retail landscape for over 160 years. Known for its pioneering spirit, rich traditions, and commitment to excellent customer service, Macy's has become synonymous with iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. As a key player in the retail industry, Macy's continues to innovate while honoring its history, creating memorable experiences for customers across the country. The company prides itself on its inclusive and diverse work environment, fostering teamwork and collaboration among its employees. Macy's stores offer a wide array of products ranging from fashion apparel and accessories to home goods and beauty items, catering to a vast and varied customer base.

The Retail Selling Colleague role at Macy's is more than just a typical sales position. It is designed for individuals who are passionate about delivering results and providing genuine hospitality that transforms a simple shopping trip into a standout experience. Retail Selling Colleagues at Macy's are ambassadors of the brand, combining product knowledge with personalized customer service to build trust and inspire loyalty. They play a crucial role in achieving sales targets by engaging customers through meaningful interactions and smart selling techniques. Successful candidates will find themselves working in a dynamic, fast-paced environment where customer satisfaction is paramount.

This role involves much more than operating a cash register. Retail Selling Colleagues contribute to maintaining an inviting shopping space by keeping the sales floor clean, organized, and attractive. They stay informed about current trends, product arrivals, and promotional activities to better serve customers. Their daily tasks include greeting customers warmly, understanding their needs, making personal recommendations, and ensuring that customers leave the store satisfied and encouraged to return. Employees in this position typically work either full-time (30+ hours per week) or part-time (12-24 hours per week), including weekend and holiday shifts based on business needs and individual availability.

Colleagues in this role begin each day with enthusiasm and a readiness to contribute, wearing their name badges proudly and supporting one another in a collaborative environment. They continually seek to improve their skills and performance, embracing feedback and learning opportunities. Physical requirements include standing for extended periods, lifting up to 25 pounds, and the ability to use technology such as handheld devices and cash registers effectively. Retail Selling Colleagues are expected to communicate clearly, follow safety guidelines, and be adaptable to the changing retail environment.

Macy's offers a comprehensive benefits package including competitive pay, health and wellness coverage, a 401(k) match, paid time off, and paid holidays. Employees also enjoy merchandise discounts, performance-based incentives, an annual merit review, and access to an Employee Assistance Program offering mental health counseling and legal/financial advice. The company values continuous learning and leadership development, providing numerous opportunities for career growth within an engaging and supportive workplace.

Joining Macy's means becoming part of a team that plays an integral role in shaping some of the most memorable moments in people's lives. Whether assisting customers, enhancing operational efficiency, or contributing to iconic events, employees help write the next chapter in the Macy's story. If you have a passion for retail, enjoy working with people, and want to be part of a respected and vibrant company, this role offers an exciting and rewarding career path.