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Retail Sales Associate (PT) (Silverlake)

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $17.87 - $23.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Tuition Reimbursement
Paid Time Off
Student loan support
Mentorship programs
Lifestyle reimbursement
vacations
Holidays
Parental leave
associate discount

Job Description

New Balance, established in 1906, is a globally recognized leader in the athletic footwear and apparel industry. Renowned for its commitment to innovation, quality craftsmanship, and fostering positive community impact, New Balance empowers individuals through sport by creating products that inspire athletic excellence. The company prioritizes challenging conventions and driving positive change while maintaining a culture of inclusivity where all associates feel welcomed and respected. New Balance encourages leadership and creativity, motivating its team to influence the future with bold, decisive action.

New Balance is seeking motivated Retail Sales Associates to join their team. These associates play a pivotal role in ensuring retail stores operate efficiently, providing outstanding customer service while representing the New Balance brand with enthusiasm and professionalism. With a focus on expert product knowledge and the application of effective selling techniques, Retail Sales Associates assist customers throughout the entire purchasing process. They are expected to greet and engage customers, understand their needs, educate them about product features and benefits, resolve any issues, and successfully close sales transactions. This position offers dynamic interaction opportunities, requiring associates to maintain a visually appealing sales floor, protect merchandise, and adhere to safety protocols. Weekend availability is preferred, reflecting the retail environment's demands. The position is hourly paid, with a competitive wage range at the Sunset Blvd, CA location between $17.87 and $23.60 per hour depending on experience and other factors. The role presents an excellent opportunity for individuals passionate about customer service and driven to work in a team-oriented retail atmosphere while representing a reputable and historic brand.

Job Requirements

  • Must be 18 years of age or older
  • Be a people person
  • Past retail experience preferred but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to lift 4 lbs frequently lift maximum 8 lbs occasionally kneel or squat frequently move boxes of product up to 50 lbs with assistance if necessary stand for extended periods of time climb ladders occasionally climb and descend stairs frequently depending on location

Job Qualifications

  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Past retail experience preferred but not necessary
  • Be a people person
  • Must be 18 years of age or older

Job Duties

  • Provide customer service using proper selling techniques product knowledge and the guest service model greet and make customer contact understand the customer's needs educate the customer on product features and benefits solve any customer problems answer any questions transact the sale through suggestive selling multiple selling and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best neat organized and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers attaching detaching security tags monitoring floor merchandise reporting shrinkage and security violations
  • Follow safety regulations including proper lifting procedures and timely reporting of all accidents and near misses

Job Criteria

Experience

Entry Level (1-2 years)


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