Retail Sales Associate-MALL AT ST MATTHEWS

Job Overview

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Employment Type

Part-time
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Benefits

Limited medical benefit plans
dental coverage
Vision coverage for frames and eye exams
Employee assistance program
On-demand access to earned wages through DailyPay
40% merchandise discount
Free Bath & Body Works products

Job Description

Bath & Body Works is a leading specialty retailer known for its wide variety of fragrant products that enhance and uplift everyday experiences. As a beloved brand in the retail sector, Bath & Body Works is committed to creating an inclusive and welcoming environment where everyone feels a sense of belonging. The company is passionate about delivering exceptional fragrances and unique customer experiences through its diverse product offerings such as body care, home fragrances, candles, and personal care products. With a strong focus on recruiting, retaining, and advancing top talent, Bath & Body Works invests heavily in its workforce by... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Ability to stand, walk, reach, bend, kneel, and lift up to 50 pounds consistently
  • Availability to work varied shifts including evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be authorized to work in the United States
  • Ability to maintain a positive and professional demeanor at all times

Job Qualifications

  • Thrives in a customer-first based retail environment
  • Demonstrated sales and customer experience results in a fast-paced environment
  • Effective communication skills, being open to feedback, and the ability to adapt quickly
  • Ability to de-escalate store and customer situations effectively
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Job Duties

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out
  • Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
  • Support product replenishment activities and maintain brand standards to keep the store full and abundant
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
  • Maintain safety standards by adhering to all safety protocols and expectations
  • Maintain store cleanliness and organization
  • Engage actively in continuous learning and adaptation to improve customer service
  • Uphold company values, policies, and procedures at all times

Job Location

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