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Retail Sales Associate, Dayton Mall - Full Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.51
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Employee Discounts
Performance incentives
Holiday pay
Employee assistance program

Job Description

Macy's is an iconic retail company with a rich history that spans over 160 years, making it a household name in American culture. Renowned for its innovation and tradition, Macy's is much more than just a store; it is a memorable experience that touches the lives of millions of customers every day. Beyond offering an extensive array of enticing products and exclusive brands, Macy's is famous for events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which have become annual celebrations loved by families across the nation. With a commitment to creating remarkable shopping experiences and fostering community connections, Macy's provides a vibrant and inclusive workplace for its team members.

The role of Retail Selling Colleague at Macy's is dynamic and customer-focused, blending sales expertise with genuine hospitality to deliver exemplary shopping experiences. The position involves understanding individual customer needs and offering personalized product recommendations, ensuring each interaction results in a positive, lasting impression. A Retail Selling Colleague at Macy's is much more than a cashier; they are essential contributors to creating an inviting and well-organized sales environment. Responsibilities include maintaining a clean and shoppable sales floor, assisting customers with product selections, and supporting merchandising efforts like updating signage and pricing. With a focus on teamwork and continuous growth, colleagues work collaboratively to achieve sales goals, motivate one another, and contribute to the overall success of the store.

This full-time or part-time position requires flexibility, including availability for days, evenings, weekends, and holidays. Macy's emphasizes building strong customer relationships through personal engagement, confident product knowledge, and smart selling techniques toward meeting daily sales objectives. Colleagues are encouraged to take pride in their work, stay informed about trends and promotions, and continuously improve their skills and performance. Beyond typical sales responsibilities, the Retail Selling Colleague role promotes a culture of honesty, care, and collaboration, where excellence is a journey and every team member plays a vital role in Macy’s ongoing story. Benefits such as merchandise discounts, performance-based incentives, health and wellness coverage, paid time off, and career development opportunities make Macy's a rewarding place to build a retail career. Join Macy's and be part of a storytelling tradition that continues to inspire and engage customers nationwide.

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • dependable attendance and punctuality
  • ability to communicate effectively in English with customers and team members
  • physical ability to stand for extended periods and lift at least 25 pounds
  • capability to perform tasks such as stooping, kneeling, crouching, climbing ladders, and reaching above eye level
  • good vision including color vision and depth perception
  • frequent use of computers and handheld technology for sales transactions

Job Qualifications

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced, team-oriented environment
  • basic math skills for handling transactions
  • ability to adapt to changing priorities and meet daily sales goals
  • comfort using electronic devices and operating cash registers

Job Duties

  • greet customers warmly and provide personalized product recommendations
  • maintain a clean, organized, and inviting sales floor and fitting rooms
  • achieve daily sales goals through effective customer engagement and smart selling behaviors
  • update merchandise signage and pricing as needed to support merchandising efforts
  • assist customers with fitting room needs and ensure a positive shopping experience
  • promote Macy’s Loyalty program and complete sales transactions accurately
  • support team members with honesty, care, and collaboration to achieve individual and store results

Job Criteria

Experience

Entry Level (1-2 years)


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