Retail Sales Associate

Ashley Furniture Industries, Inc., established over 75 years ago, holds the distinguished position as the world’s largest manufacturer of home furnishings. Renowned globally for its commitment to quality, style, and affordability, Ashley Furniture has revolutionized home décor by transforming houses into comfortable and stylish homes. The company continues to expand its presence worldwide, expanding its retail footprint to meet the growing demands of an increasingly diverse customer base. Ashley’s legacy of craftsmanship and dedication to customer satisfaction has solidified its reputation as a trusted brand recognized for delivering on both quality and innovation standards. Beyond furniture manufacturing, Ashley Furniture is a lifestyle brand that inspires customers through its wide product range, consistently creating trends rather than following them. Their core value proposition focuses on making home furnishing accessible and enjoyable, combining exceptional customer service with transformative shopping experiences.

The Retail Sales Associate position at Ashley Furniture is designed for dynamic, customer-focused individuals passionate about lifestyle retail and home furnishings. As a key frontline member of the Ashley team, the Retail Sales Associate plays an instrumental role in transforming store visitors into loyal customers by providing engaging, personalized service. This position involves guiding guests through the showroom by sharing product knowledge, creating excitement around Ashley’s collections, and helping customers visualize how furniture and home décor items can fit into and enhance their living spaces. The role demands an entrepreneurial spirit coupled with the ability to thrive in a fast-paced, high-energy retail environment. This is an excellent opportunity for sales professionals eager to build their careers within a company that values innovation, teamwork, and exceptional customer experiences.

This full-time role offers paid training at a competitive hourly rate of $16.90, reflecting Ashley Furniture’s commitment to employee development and fair compensation. Post-training, associates become eligible for various incentives, including bi-weekly, monthly, and quarterly bonuses based on individual and store sales performance. These incentives can significantly enhance overall earnings, rewarding associates for their dedication and contribution to Ashley’s sales success. Besides financial rewards, employees benefit from a comprehensive program encompassing health, dental, and vision insurance, life and disability coverage, a 401(k) plan, flexible spending accounts, paid vacation, and sick leave, reflecting Ashley’s dedication to fostering a supportive work environment.

Retail Sales Associates at Ashley Furniture are expected to excel in delivering world-class service by maintaining a welcoming and professional presence throughout customer interactions. They are responsible for efficiently processing sales, assisting with credit applications and financing, managing customer concerns, and supporting inventory management and loss prevention efforts. This role requires reliable attendance, physical ability to lift up to 25 pounds, and a flexible schedule including availability on weekends and holidays. Successful associates are outgoing, motivated by customer engagement, and excel at communicating information that inspires purchases and loyalty. Ashley values diversity and inclusion, ensuring all employment decisions focus on skills, merit, and business needs, fostering a workplace culture that empowers every employee to thrive and contribute.