Retail Sales Associate

Ashley Furniture is a renowned leader in the home furnishings industry, boasting over 75 years of experience as the largest manufacturer globally. With a commitment to quality, style, and affordability, Ashley Furniture has successfully transformed homes worldwide with its extensive product offerings and exceptional customer service. The company has continually grown its customer base and is actively expanding its retail footprint by opening new stores to meet increasing demand. As a brand, Ashley Furniture stands for innovation rather than following trends; it creates trends, setting itself apart as a pioneering force in the home furnishings market. The company’s dedication to maintaining high standards has solidified its status as a trusted and recognized name in homes across the globe.

The Retail Sales Associate role at Ashley Furniture plays a crucial part in this mission by transforming store guests into loyal customers. This position offers an exciting opportunity for ambitious, entrepreneurial-minded individuals who are passionate about lifestyle retail and thrive in a fast-paced, high-energy environment. As a Retail Sales Associate, you will be the primary guide for guests entering the store, acting as an expert on home furnishings who inspires enthusiasm and excitement about Ashley’s products. This role involves not only selling products but helping customers discover styles that reflect their lives and design rooms they will love to live in.

The Retail Sales Associate is responsible for providing outstanding service experiences, ensuring every customer feels welcomed and valued. You will engage with guests in a courteous and respectful manner, embodying the company’s brand image. Duties include processing sales orders accurately and efficiently while adhering to cash handling protocols, assisting customers with credit applications and financing, and independently addressing customer concerns. You will also take part in store operational activities such as opening and closing procedures, cash reconciliation, and inventory management, including bi-annual inventory checks.

This role requires meeting and exceeding sales goals aligned with key performance indicators and standards. It is ideal for sales professionals who enjoy developing and sharing fresh ideas to enhance the customer shopping experience. Ashley Furniture offers competitive compensation starting with a minimum wage hourly rate during the two-week training period, followed by eligibility for various incentives including bi-weekly, monthly incentives, and quarterly sales bonuses based on performance. Additionally, employees gain access to comprehensive benefits programs such as health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) plans, and paid time off.

Joining Ashley Furniture means becoming part of a family that values diversity and equal opportunity. The company is dedicated to making employment decisions based on individual skills, merits, and business needs, fostering an environment where every team member can contribute to the company’s continued success. If you are a motivated, customer-focused individual looking to build a rewarding career in retail sales within a dynamic and supportive environment, Ashley Furniture provides a platform to grow and thrive.