Job Overview

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Compensation

Hourly
Range $21.64 - $21.65
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture has been a leader in the home furnishings industry for over 75 years, renowned globally for its high-quality, stylish, and affordable products. As the largest home furnishings manufacturer, Ashley Furniture has transformed living spaces across the world, earning a trusted reputation among customers. This company continually evolves to meet the demands of its expanding customer base by opening new stores and improving its offerings. Their commitment to creating unique designs that blend functionality with aesthetic appeal has made them a top choice for those looking to enhance their homes. With a focus on innovation and customer satisfaction, Ashley Furniture exemplifies excellence in retail and manufacturing sectors alike.

The role of Retail Sales Associate at Ashley Furniture is a dynamic, engaging position that offers an excellent opportunity for motivated and ambitious individuals to grow within a vibrant retail environment. As a Retail Sales Associate, you will be the frontline ambassador of Ashley Furniture, responsible for transforming store visitors into loyal customers by providing expert guidance and exceptional service. This role demands someone who is passionate about lifestyle retail, can thrive in a fast-paced setting, and enjoys building relationships through enthusiastic and knowledgeable interactions about Ashley's products. Your key mission will be to inspire and excite customers, helping them discover styles and home furnishings that reflect their personalities and lifestyle while assisting them in designing rooms they will love. Being a Retail Sales Associate here means embodying the company’s spirit of creativity, service excellence, and customer delight.

Employees in this role will benefit from a structured training program which ensures that they are well-prepared to represent the company’s high standards and values. Compensation for the position during the initial training period is hourly, with opportunities for incentives based on sales performance thereafter. The work environment supports flexibility, offering varied schedules which include weekend and holiday shifts to meet the needs of both the business and the employee. Ashley Furniture's inclusive culture values diversity and promotes equal employment opportunities, ensuring a welcoming workplace for all team members.

Joining Ashley Furniture as a Retail Sales Associate not only paves the way for personal and professional growth but also allows team members to participate in comprehensive benefits programs. These include health and dental insurance, vision coverage, life and disability insurance, flexible spending accounts, and a 401(k) retirement plan, along with paid time off. The company also offers employee discounts to make their products more accessible to team members. If you are a friendly, outgoing individual who enjoys connecting with people and is driven by results, this position offers an exciting chance to contribute to the success of an iconic brand while advancing your career in retail sales.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • at least 1 year customer service and/or sales experience preferred
  • ability to work flexible hours including weekends and holidays
  • maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • at least 1 year customer service and/or sales experience preferred
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • ability to work flexible hours including weekends and holidays
  • excellent interpersonal and communication skills
  • outgoing, friendly, and easy to talk to
  • ability to inspire and motivate customers
  • thrives in a fast-paced, high-energy environment
  • reliably maintains attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring they are treated in a cordial, respectful manner
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining thorough documentation
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and completion of daily checklists
  • support inventory management and loss prevention procedures including participation in bi-annual inventory check
  • meet and exceed sales goals aligning to KPIs and performance standards
  • complete additional tasks as assigned by management

Job Criteria

Experience

No experience required


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