Retail Sales Associate

Ashley Furniture has been a prominent leader in the home furnishings industry for over 75 years, recognized as the largest manufacturer of quality furniture that transforms homes worldwide. The company has built its reputation on a foundation of quality craftsmanship, stylish designs, and affordability, establishing itself as a trusted brand favored by customers across the globe. As the brand continues to grow, Ashley Furniture is expanding its retail presence to meet increasing demand by opening new stores. This dedication to expansion ensures that more customers have access to Ashley’s broad range of home furnishings, creating more opportunities for sales professionals to join the team and contribute to the brand’s legacy of excellence.

Ashley Furniture’s retail environment emphasizes the creation of inspired, engaged, and loyal customers. The company’s culture centers on providing world-class customer service, fostering a welcoming atmosphere, and maintaining a professional yet approachable presence. Employment with Ashley Furniture offers a unique opportunity for individuals passionate about lifestyle retail and customer engagement to build a career in a dynamic, fast-paced setting. The company values entrepreneurial spirit, ambition, and a genuine love for interacting with customers. Compensation includes a competitive hourly wage starting at $16.90 during initial training, which continues post-training alongside eligibility for bi-weekly and monthly incentives and quarterly sales bonuses. These performance-based incentives reward exceptional sales achievements, with potential bonuses ranging substantially based on individual and store performance.

The role of Retail Sales Associate at Ashley Furniture is essential in shaping guest experiences and boosting customer satisfaction. This position requires being the expert on the store’s home furnishings, guiding guests to find styles that resonate with their lives, and assisting them in designing rooms they will cherish. Sales associates create enthusiasm and excitement around Ashley’s product offerings, turning casual visitors into lifelong customers. The position requires individuals who thrive by interacting with others, delivering outstanding service, and executing sales processes with accuracy and professionalism. Duties include processing sales orders, assisting customers with financing, managing customer concerns independently, and supporting store operations such as inventory and loss prevention.

Candidates should be legally authorized to work in the US, able to work flexible hours including weekends and holidays, and bring a positive, outgoing personality to the sales floor. While a high school diploma or equivalent is preferred along with prior customer service or sales experience, the company highly values candidates who are friendly, articulate, and motivated to inspire action in customers. This role is suited for those who flourish in environments that prioritize exceptional service and customer satisfaction. On joining the Ashley team, associates gain access to comprehensive benefits including extended health, dental, and vision insurance, life and disability coverage, flexible spending accounts, a 401(k) plan, paid time off, and employee discounts ranging from 10% to 30%. Ashley Furniture also emphasizes diversity and equal opportunity employment, making decisions based solely on skills, qualifications, and business needs, ensuring a fair and inclusive workplace.