Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.42 - $18.43
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k plan
Paid Time Off
employee discount
Job Description
Ashley Furniture, a trailblazer in the home furnishings industry, boasts a legacy of over 75 years as the largest manufacturer dedicated to transforming homes worldwide. Renowned for its commitment to quality, style, and affordability, Ashley Furniture has established itself as a trusted and recognized brand that caters to a continuously growing customer base. This expansion drives the company to open more stores to meet increasing demand, embodying a dynamic and growth-focused retail environment that embraces innovation and creativity in home design. The company’s reputation is built on a foundation of excellence in craftsmanship and customer satisfaction, setting trends and creating unique home furnishing experiences rather than following conventional market patterns.
The role of Retail Sales Associate at Ashley Furniture is a vital position that bridges the gap between exceptional product offerings and customer satisfaction. As a Retail Sales Associate, you become the welcoming face of the store, directly engaging with guests to transform their shopping experience into a personalized journey of discovery and inspiration. Acting as the expert on home furnishings, you will inspire enthusiasm and excitement surrounding Ashley's diverse product portfolios. Your responsibility is to help customers identify styles that resonate with their lives and assist them in designing beautiful rooms they will cherish for years to come. This position is ideal for entrepreneurial, focused, and ambitious sales professionals who thrive in fast-paced, high-energy retail environments and possess a passion for lifestyle retail.
The Retail Sales Associate is tasked with delivering world-class service, maintaining a professional presence, and cultivating loyal customer relationships. Employees in this role will handle sales transactions with precision, assist customers with credit and financing options, and address concerns independently to ensure seamless customer experiences. Additionally, associates support daily store operations, including inventory management, loss prevention, and cash reconciliation. Meeting or exceeding sales goals and performance metrics is expected, with incentives tied to sales volumes and bonuses rewarding exceptional performance. The role offers extensive training and ongoing opportunities to grow within an industry-leading company committed to employee development and community engagement.
Compensation for this position starts at $17.87 per hour during the initial training period and continues at this rate thereafter, with the opportunity for bi-weekly and monthly sales incentives ranging between 0.25% and 30%, and quarterly bonuses up to $3,500 based on sales performance. Ashley Furniture provides a comprehensive benefits package that includes extended health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) retirement plans, paid time off including vacation and sick leave, and an employee discount program. The company values diversity and equal opportunity employment, ensuring that decisions are made based on individual skills, qualifications, merit, and business needs, fostering an inclusive workplace where all employees can thrive.
Ashley Furniture also emphasizes corporate social responsibility, engaging in community programs and promoting environmental stewardship aligned with its core values. This provides employees the opportunity to contribute to a company that not only shapes homes but also positively impacts society and the environment.
The role of Retail Sales Associate at Ashley Furniture is a vital position that bridges the gap between exceptional product offerings and customer satisfaction. As a Retail Sales Associate, you become the welcoming face of the store, directly engaging with guests to transform their shopping experience into a personalized journey of discovery and inspiration. Acting as the expert on home furnishings, you will inspire enthusiasm and excitement surrounding Ashley's diverse product portfolios. Your responsibility is to help customers identify styles that resonate with their lives and assist them in designing beautiful rooms they will cherish for years to come. This position is ideal for entrepreneurial, focused, and ambitious sales professionals who thrive in fast-paced, high-energy retail environments and possess a passion for lifestyle retail.
The Retail Sales Associate is tasked with delivering world-class service, maintaining a professional presence, and cultivating loyal customer relationships. Employees in this role will handle sales transactions with precision, assist customers with credit and financing options, and address concerns independently to ensure seamless customer experiences. Additionally, associates support daily store operations, including inventory management, loss prevention, and cash reconciliation. Meeting or exceeding sales goals and performance metrics is expected, with incentives tied to sales volumes and bonuses rewarding exceptional performance. The role offers extensive training and ongoing opportunities to grow within an industry-leading company committed to employee development and community engagement.
Compensation for this position starts at $17.87 per hour during the initial training period and continues at this rate thereafter, with the opportunity for bi-weekly and monthly sales incentives ranging between 0.25% and 30%, and quarterly bonuses up to $3,500 based on sales performance. Ashley Furniture provides a comprehensive benefits package that includes extended health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) retirement plans, paid time off including vacation and sick leave, and an employee discount program. The company values diversity and equal opportunity employment, ensuring that decisions are made based on individual skills, qualifications, merit, and business needs, fostering an inclusive workplace where all employees can thrive.
Ashley Furniture also emphasizes corporate social responsibility, engaging in community programs and promoting environmental stewardship aligned with its core values. This provides employees the opportunity to contribute to a company that not only shapes homes but also positively impacts society and the environment.
Job Requirements
- Legally authorized to work in the US
- at least 18 years old
- ability to lift, tug, and pull 25 lbs with or without accommodation
- ability to work flexible hours including weekends and holidays
- maintain reliable attendance
- high school diploma or equivalent preferred
- 1 year customer service and/or sales experience preferred
Job Qualifications
- High school diploma or equivalent preferred
- at least 1 year customer service and/or sales experience preferred
- ability to communicate information in a motivating manner that prompts action
- outgoing, friendly, and easy to talk to
- ability to work flexible hours including weekends and holidays
- maintains reliable attendance
- thrives in a fast-paced, high-energy environment
- passion for lifestyle retail and customer satisfaction
Job Duties
- Provide outstanding service experience for every customer and guest
- maintain a welcoming, professional, visible presence at the front desk
- engage with guests ensuring they are treated cordially and respectfully
- accurately and efficiently process sales orders adhering to cash handling protocols
- aid customers with credit applications and financing while maintaining thorough documentation
- address customer concerns independently
- aid in store opening and closing activities including cash reconciliation and daily checklists
- support inventory management and loss prevention procedures
- meet and exceed sales goals aligned to KPIs and performance standards
- complete additional tasks as assigned by management
Job Criteria
Experience
No experience required
Job Location
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