Ashley Global Retail, LLC logo

Retail Sales Associate

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Flex Spending Account
401k
Paid Time Off

Job Description

Ashley Furniture Industries, Incorporated stands as the largest home furnishings manufacturer in the world, renowned for over 75 years of excellence in transforming homes with quality, style, and affordability. Operating as a key player in the retail furniture sector, Ashley Furniture has established a powerful global presence with a continually expanding customer base. The company prides itself on delivering stylish and durable furniture that meets the varied tastes and needs of customers internationally. This consistent growth has sparked the opening of additional store locations to serve the increasing demand and to stay accessible to customers everywhere.

As one of the most respected names in home furnishings, Ashley Furniture believes in pioneering rather than following trends. The company’s commitment is rooted in innovation, craftsmanship, and creating inviting living spaces that inspire and excite. These foundational values have helped Ashley Furniture solidify its reputation as a household name synonymous with quality and customer satisfaction.

The Retail Sales Associate role at Ashley Furniture is a pivotal position focused on transforming store visitors into loyal customers by delivering an exceptional service experience. As the first point of contact, associates are the guiding experts who breathe life into the showroom by generating inspiration and enthusiasm around Ashley’s products. Whether helping customers discover furniture styles that resonate with their lifestyles or assisting them to design beautiful, functional rooms, this role demands an entrepreneurial mindset, exceptional interpersonal skills, and an ability to thrive in a fast-paced environment. The Retail Sales Associate is responsible for maintaining a welcoming presence, providing expert advice on products, and handling sales transactions with efficiency and accuracy.

This position offers a dynamic, high-energy work environment perfect for individuals who are passionate about lifestyle retail and enjoy engaging with others. The role involves working flexible hours, including weekends and holidays, to meet customer needs effectively. This is an ideal opportunity for sales professionals eager to grow their careers with a well-established and innovative company. The employment type is typically full-time with an attractive compensation package that rewards dedication and performance. Benefits such as health insurance, employee discounts, retirement plans, and paid time off are part of the comprehensive offerings to support associate well-being and career advancement.

Joining Ashley Furniture means becoming part of a company that values diversity and equal opportunity. The company is committed to fostering an inclusive work environment where all employees can thrive based on their skills and merits. Ashley Furniture also emphasizes corporate social responsibility, environmental stewardship, and community engagement as integral components of its business philosophy. Potential candidates are encouraged to explore these initiatives to better understand the company’s mission and values.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull up to 25 pounds with or without accommodation
  • High school diploma or equivalent preferred
  • One year customer service and/or sales experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Excellent communication skills
  • Friendly and outgoing personality
  • Reliable attendance
  • Motivation to inspire action and share new ideas

Job Qualifications

  • High school diploma or equivalent preferred
  • At least 1 year of customer service and/or sales experience preferred
  • Excellent interpersonal and communication skills
  • Ability to work flexible hours including weekends and holidays
  • Outgoing, friendly, and approachable demeanor
  • Ability to inspire and motivate customers
  • Motivated by developing and sharing fresh ideas
  • Commitment to exceptional customer service and satisfaction
  • Reliable attendance and punctuality

Job Duties

  • Thrive in an environment that rewards delivering world-class service and delighting guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests in a cordial, respectful manner representing the company brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing while maintaining thorough sales documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and daily checklist completion
  • Support inventory management and loss prevention procedures including bi-annual inventory checks
  • Meet and exceed sales goals and align to KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

No experience required


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