Retail Sales Associate

Fort Worth, TX, USA|

Job Overview

Benefits

extended health insurance

Dental Insurance

Vision Insurance

employee discount

Life insurance

Disability insurance

Flexible spending account

401k

Job Description

Ashley Furniture has been a cornerstone in the home furnishings industry for over 75 years, establishing itself as the largest manufacturer worldwide. Known for its commitment to quality, style, and affordability, Ashley Furniture has transformed countless homes by providing stylish and functional furniture pieces that suit diverse lifestyles and tastes. The company's expansive network and dedication to customer satisfaction have made it a trusted and recognized brand globally. With a continuous growth in its customer base, Ashley Furniture is expanding by opening new stores to meet the increasing demand for its products. This expansion creates exciting career opportunities for individuals eager to join a dynamic and reputable company that values innovation, customer service, and quality craftsmanship.

The role of a Retail Sales Associate at Ashley Furniture is integral to the company's success and growth. As the frontline representative, you are entrusted with the responsibility of transforming new guests into loyal customers, providing expert guidance, and delivering an outstanding shopping experience. This position is perfect for an entrepreneurial and ambitious sales professional who thrives in a fast-paced, high-energy retail environment and has a passion for lifestyle retail. The Retail Sales Associate will inspire and excite customers by showcasing Ashley's diverse product lines and helping them design spaces that reflect their personal style and enhance their everyday living. Your role will be more than just selling furniture; it will be about creating memorable moments and inspiring lifestyle transformations that have a lasting impact on customers. This position offers a unique opportunity to grow your career within a respected brand while earning competitive compensation in a rewarding retail setting.

Job Requirements

Legally authorized to work in the US
at least 18 years old
ability to lift, tug, and pull 25 lbs with or without accommodation
high school diploma or equivalent preferred
1 year customer service and/or sales experience preferred
outgoing and friendly personality
strong communication skills to inspire action
ability to work flexible hours including weekends and holidays
reliable attendance

Job Qualifications

High school diploma or equivalent preferred
at least 1 year of customer service and/or sales experience preferred
legally authorized to work in the US
ability to lift, tug, and pull 25 lbs with or without accommodation
strong interpersonal and communication skills
outgoing, friendly, and easy to talk to
ability to inspire action through effective communication
excitement for developing and sharing fresh ideas
ability to work flexible hours including weekends and holidays
commitment to exceptional service and customer satisfaction
reliable attendance

Job Duties

Thrive in an environment that rewards delivering world-class service and delighting guests
provide outstanding service experience for every customer and guest
maintain a welcoming, professional, visible presence at the front desk
engage with guests, ensuring respectful and cordial interactions that represent the company brand
accurately and efficiently process sales orders adhering to cash handling protocols
aid customers with credit applications and financing matters as required while maintaining thorough documentation
address customer concerns independently whenever possible
aid in store opening and closing activities including cash reconciliation and daily checklists completion
support inventory management and loss prevention procedures including participation in bi-annual inventory checks
meet and exceed sales goals aligning to KPIs and performance standards
complete any additional tasks as assigned by management