
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k) Plan
Paid Time Off
Paid parental leave
Tuition Assistance
Employee Discounts
Job Description
Verizon is a global communications and technology leader, dedicated to connecting people to what matters most in their lives. Known for its expansive wireless network and commitment to innovation, Verizon operates within the telecommunications industry, providing a range of services including wireless, broadband, and advanced technology solutions. The company is also recognized for its inclusive culture that fosters creativity, collaboration, and professional growth, making it a sought-after employer.
The role of a Verizon Retail Sales Associate is a full-time, retail-based position focused on delivering exceptional customer service while generating sales within one of Verizon's retail store locations. This role is ideal for individuals interested in working in a dynamic technology-driven retail environment where customer satisfaction and sales performance are paramount. Retail Sales Associates at Verizon leverage their passion for the latest technology and outstanding communication skills to educate customers and provide personalized solutions tailored to individual needs.
Associates are expected to actively engage with customers, identify their requirements through insightful questioning, and recommend products and services that align with their lifestyle and preferences. This consultative sales approach ensures that customers receive comprehensive solutions spanning devices, network plans, and digital services, ultimately enhancing their Verizon experience.
Beyond sales, the position offers continuous learning through regular training sessions that cover product knowledge, operational functions including merchandising and inventory management, and customer engagement techniques. The opportunity to build a loyal customer base extends beyond the store through outbound communications and participation in community events sponsored by Verizon, enhancing visibility and customer connection.
The compensation package for this role is competitive, featuring a base pay ranging from $16.00 to $21.00 per hour, supplemented by commission opportunities that can add up to $18,000 annually. Top sales performers have the potential to earn significantly more through additional commission incentives, enabling total earnings between approximately $65,000 and $75,500 per year. This commission-based structure rewards dedication and outstanding achievement, creating an environment where motivated individuals can thrive and advance their careers.
Verizon supports its employees with a comprehensive benefits plan effective from day one. These benefits include best-in-class medical, dental, and vision coverage, a 401(k) plan with matching contributions, generous paid time off including vacation and parental leave, tuition assistance, and employee discounts on Verizon products and services.
This role requires flexibility to work evenings, weekends, and holidays, with schedules provided in advance to allow for balance. Verizon values diverse experiences; candidates with prior sales, customer service, or commission-based roles are encouraged, but the company welcomes applicants eager to learn and grow—even those new to the field.
Working as a Verizon Retail Sales Associate is a career-launching role within a company that prioritizes innovation, customer focus, and team collaboration. It provides a unique platform for individuals seeking to develop their sales skills, gain experience in retail technology, and benefit from a supportive and evolving workplace culture. If you are passionate about technology, enjoy connecting with customers, and want to build a rewarding career in retail sales, Verizon offers an exciting opportunity to join a dynamic team dedicated to excellence.
The role of a Verizon Retail Sales Associate is a full-time, retail-based position focused on delivering exceptional customer service while generating sales within one of Verizon's retail store locations. This role is ideal for individuals interested in working in a dynamic technology-driven retail environment where customer satisfaction and sales performance are paramount. Retail Sales Associates at Verizon leverage their passion for the latest technology and outstanding communication skills to educate customers and provide personalized solutions tailored to individual needs.
Associates are expected to actively engage with customers, identify their requirements through insightful questioning, and recommend products and services that align with their lifestyle and preferences. This consultative sales approach ensures that customers receive comprehensive solutions spanning devices, network plans, and digital services, ultimately enhancing their Verizon experience.
Beyond sales, the position offers continuous learning through regular training sessions that cover product knowledge, operational functions including merchandising and inventory management, and customer engagement techniques. The opportunity to build a loyal customer base extends beyond the store through outbound communications and participation in community events sponsored by Verizon, enhancing visibility and customer connection.
The compensation package for this role is competitive, featuring a base pay ranging from $16.00 to $21.00 per hour, supplemented by commission opportunities that can add up to $18,000 annually. Top sales performers have the potential to earn significantly more through additional commission incentives, enabling total earnings between approximately $65,000 and $75,500 per year. This commission-based structure rewards dedication and outstanding achievement, creating an environment where motivated individuals can thrive and advance their careers.
Verizon supports its employees with a comprehensive benefits plan effective from day one. These benefits include best-in-class medical, dental, and vision coverage, a 401(k) plan with matching contributions, generous paid time off including vacation and parental leave, tuition assistance, and employee discounts on Verizon products and services.
This role requires flexibility to work evenings, weekends, and holidays, with schedules provided in advance to allow for balance. Verizon values diverse experiences; candidates with prior sales, customer service, or commission-based roles are encouraged, but the company welcomes applicants eager to learn and grow—even those new to the field.
Working as a Verizon Retail Sales Associate is a career-launching role within a company that prioritizes innovation, customer focus, and team collaboration. It provides a unique platform for individuals seeking to develop their sales skills, gain experience in retail technology, and benefit from a supportive and evolving workplace culture. If you are passionate about technology, enjoy connecting with customers, and want to build a rewarding career in retail sales, Verizon offers an exciting opportunity to join a dynamic team dedicated to excellence.
Job Requirements
- High school diploma or GED
- One or more years of relevant experience required demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays with schedule provided four weeks in advance
- Openness to pick up additional shifts, especially during summer months, November through December, and peak vacation periods
Job Qualifications
- High school diploma or GED
- One or more years of relevant experience demonstrated through work or military experience
- Experience working in a commission-based environment
- Demonstrated sales experience communicating with customers to find solutions
- Customer service experience
Job Duties
- Generate retail sales by leveraging passion for technology and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking the right questions
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution
- Close sales using effective communication skills to fulfill customer needs with intuitive tech solutions
- Continuously develop through ongoing training and upskill in merchandising and inventory operations
- Grow customer base through outbound calls and text messages to current Verizon customers
- Engage with the community through off-site Verizon sponsored events to expand loyal customer base
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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