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Retail Sales Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
Paid Time Off
Paid parental leave
Tuition Assistance
Employee Discounts

Job Description

Verizon is a leading global telecommunications company renowned for its dedication to innovation, customer service, and community engagement. As a technology and communications powerhouse, Verizon powers and empowers how people live, work, and play by connecting them to the things that bring them joy. The company fosters a creative and inclusive work environment where employees are encouraged to share ideas freely and grow personally and professionally. Verizon's culture emphasizes leadership, listening, and community upliftment, ensuring that its team members feel supported and valued wherever they are in their career journey.

Joining Verizon means becoming part of the #VTeamLife – a vibrant community that anticipates and leads market trends while building trust and making an impact globally. Employees at Verizon experience a dynamic and collaborative environment where continuous learning and career advancement are prioritized. The company offers comprehensive benefits starting from day one and provides numerous opportunities for professional development, including tuition assistance, awards and recognition programs, and growth through a range of roles and responsibilities.

The role of a Verizon Retail Sales Associate is a full-time, onsite position within one of Verizon's retail stores. This role is designed for individuals passionate about technology and customer service, aiming to grow their careers in sales. In this position, associates engage directly with customers, using persuasive communication skills to generate retail sales and expand Verizon’s network. Associates learn to identify customers' needs through insightful questions and personalized consultations, providing top-down sales solutions based on detailed product insights.

This role goes beyond typical retail sales, offering an opportunity to develop skills in merchandising, inventory management, and customer outreach, including outbound calls and community engagement at Verizon-sponsored events. The position offers a competitive base pay rate starting at $18.27 per hour in certain locations such as Colorado, with significant earning potential through individual-based commissions. High performers can earn additional commissions leading to an annual income range of $65,000 to $75,500 or more, depending on geographic location, hours worked, and sales achievements.

Verizon supports its retail associates with an array of benefits such as medical, dental, and vision insurance, 401(k) matching contributions, paid time off, parental leave, tuition assistance, and exclusive employee discounts on Verizon products and beyond. The company also promotes a flexible work schedule that includes evenings, weekends, and holidays, with advance scheduling known four weeks ahead.

Overall, the Retail Sales Associate role at Verizon offers a unique, rewarding career path for motivated individuals eager to leverage their communication and technical skills, benefit from a supportive work environment, and maximize their earning potential in the telecommunications industry.

Job Requirements

  • High school diploma or GED
  • One or more years of relevant experience required demonstrated through work experience and/or military experience
  • Willingness to work evenings weekends and holidays with schedule known four weeks in advance
  • Openness to pick up additional shifts and earn more income typically during summer months November through December and/or peak vacation periods

Job Qualifications

  • High school diploma or GED
  • One or more years of relevant experience demonstrated through work or military experience
  • Experience working in a commission-based environment is a plus
  • Demonstrated sales experience communicating with customers to find solutions is a plus
  • Customer service experience is a plus

Job Duties

  • Generate retail sales by using passion for cutting-edge technology and exceptional customer service to expand the Verizon network
  • Learn and uncover customers' needs by creating connections and asking the right questions
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution
  • Close sales using strong communication skills to fulfill customer needs with simple and intuitive tech solutions
  • Continuously develop through ongoing training and up-skill in operational functions across merchandising and inventory
  • Grow customer base by placing outbound calls and sending text messages to current Verizon customers interested in products and services
  • Engage with the community outside the store to expand the loyal customer base including at off-site Verizon sponsored events

Job Criteria

Experience

No experience required


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