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Retail Sales Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Paid parental leave
Tuition Assistance
Employee Discounts

Job Description

Verizon is a leading telecommunications company known for its commitment to innovation, quality service, and community engagement. As one of the largest wireless providers in the United States, Verizon connects millions of customers to life-enhancing technologies, enabling them to communicate, work, and enjoy entertainment seamlessly. The company fosters a culture that values diversity, collaboration, and personal development, encouraging employees to bring their authentic selves and bold ideas to the table. Verizon is dedicated to empowering its workforce through continuous learning opportunities, comprehensive benefits, and competitive compensation structures.

Joining Verizon as a full-time Retail Sales Associate means becoming part of a dynamic retail team focused on delivering exceptional customer service and driving sales success in a fast-paced environment. This role offers a unique opportunity to grow your career by harnessing your passion for cutting-edge technology and honing your sales expertise within one of Verizon's retail stores. The position is designed to support your professional development through ongoing training and skill enhancement in areas such as merchandising and inventory management.

As a Retail Sales Associate, your core responsibilities include generating sales by engaging customers with product insights and technological solutions that meet their needs. Building strong customer connections through effective communication and sales techniques enables you to close deals efficiently while expanding your customer base. The role also involves outreach activities such as outbound calls and text messaging to Verizon's current customers interested in new products and services, along with community engagement through Verizon-sponsored events outside the store.

This role is not just an entry-level opportunity; it offers significant earning potential through a base pay range of $16.00 to $21.00 per hour, complemented by individual-based commissions that can reach up to $18,000 annually upon meeting sales goals. High performers have the opportunity to exceed these targets and earn even more, with top achievers potentially earning between $65,000 and $75,500 or more annually. Compensation varies based on geographical location, hours worked, and individual performance.

Verizon provides a comprehensive benefits package starting from day one, which includes best-in-class medical, dental, and vision coverage; a 401(k) plan with matching contributions up to 6% of eligible participant contributions; paid time off policies including vacation, holidays, personal days, and paid parental leave; tuition assistance up to $8,000 per year; and attractive discounts on Verizon products and services. Additional employee perks include discounts on travel, automotive services, and entertainment attractions. These benefits are designed to support employees' overall well-being and career advancement.

The ideal candidate for this role has at least a high school diploma or GED, with one or more years of relevant experience demonstrated through previous work or military service. Flexibility to work evenings, weekends, and holidays with schedules provided four weeks in advance is essential, as is openness to picking up extra shifts during peak periods. Experience in commission-based sales environments and customer service roles are considered assets but are not mandatory. Verizon encourages applicants to apply even if they do not meet every preferred qualification, emphasizing inclusivity and growth potential.

Candidates may be required to complete a brief assessment as part of the hiring process, with successful applicants receiving further communication from a recruiter. This worksite-based position requires employees to work onsite at defined retail locations, offering 40 scheduled weekly hours. Verizon is an equal opportunity employer committed to evaluating qualified candidates without discrimination based on veteran status, disability, or other legally protected characteristics.

Joining Verizon's retail team means becoming part of a community that values innovation, impact, and connection. With exceptional training, rewards, and career progression opportunities, this role offers a strong foundation to build a lasting career in retail sales within the telecommunications industry.

Job Requirements

  • High school diploma or GED
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience
  • Willingness to work evenings, weekends, and holidays
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods

Job Qualifications

  • High school diploma or GED
  • One or more years of relevant experience demonstrated through work experience and/or military experience
  • Experience working in a commission-based environment is a plus
  • Demonstrated sales experience communicating with customers to find solutions is preferred
  • Customer service experience is advantageous

Job Duties

  • Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network
  • Learn and uncover customers' needs by creating connections and asking the right questions
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events

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