Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

extended health insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k
Paid Time Off

Job Description

Ashley Furniture has been a leader in the home furnishings industry for over 75 years, recognized as the largest manufacturer in its field worldwide. Known for its commitment to quality, style, and affordability, Ashley Furniture has built a trusted and reputable brand that resonates with customers across the globe. The company continues to expand its presence by opening new stores to meet the growing demand for their products. This expansion reflects not only Ashley Furniture's success but also its dedication to providing customers with access to high-quality home furnishings that inspire and transform living spaces. As a company, Ashley Furniture values diversity and inclusion, making it proud to be an equal opportunity employer. They emphasize hiring based on skills, qualifications, merit, and business needs, which promotes a strong and supportive workplace environment. The company also invests in corporate social responsibility initiatives, focusing on community engagement and environmental stewardship, reinforcing its commitment to making a positive impact beyond just the products it sells. This holistic approach to business fosters an environment where employees are encouraged to grow and thrive.

The Retail Sales Associate position at Ashley Furniture offers an exciting opportunity for individuals passionate about lifestyle retail and home furnishings. The role centers on transforming store guests into loyal customers by providing expert guidance and inspiring enthusiasm about Ashley’s product offerings. As a Retail Sales Associate, you will be the first point of contact for customers entering the store, helping them discover styles and designs that reflect their lives and make their homes a place they love to live in. This role is ideal for sales professionals who thrive in a fast-paced, high-energy environment and who are entrepreneurial, focused, and ambitious. The position rewards those who deliver world-class service and aim to create outstanding customer experiences. You will be responsible for maintaining a professional and welcoming presence at the front desk, accurately processing sales orders, handling cash and credit transactions, aiding customers with financing, and resolving customer concerns independently whenever possible. Additionally, you will support store operations through opening and closing activities, inventory management, and loss prevention procedures. There is strong emphasis on meeting and exceeding sales goals, aligning with key performance indicators, and contributing positively to the overall success of the store. This role provides a dynamic work environment where you can develop and share fresh ideas, grow professionally, and benefit from a comprehensive package, including health and dental insurance, employee discounts, retirement plans, and paid time off. Joining Ashley Furniture means becoming part of a respected brand with a rich history and a promising future, where your efforts directly enhance the customer experience and contribute to the company’s ongoing success.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • Ability to work flexible hours, including weekends and holidays

Job Qualifications

  • High school diploma or equivalent, preferred
  • 1 year customer service and/or sales experience, preferred
  • Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
  • Conveys information in a way that inspires action
  • Gets excited by developing and sharing fresh ideas
  • Communicates information in a motivating manner that prompts action
  • Flourishes in an environment that values exceptional service and customer satisfaction
  • Maintain reliable attendance

Job Duties

  • Thrive in an environment that rewards for delivering world-class service and delighting our guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests, ensuring they are always treated in a cordial, respectful manner representing the companys brand image
  • Accurately and efficiently process sales orders, adhering to cash handling protocols
  • Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
  • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
  • Meet and exceed sales goals, align to KPIs and performance standards
  • Complete any additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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