Ashley Global Retail, LLC logo

Retail Sales Associate

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.13
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture is a globally recognized leader in the home furnishings industry, boasting over 75 years of experience as the largest home furnishings manufacturer worldwide. Renowned for its commitment to quality, style, and affordability, Ashley Furniture continues to transform homes and living spaces across the globe. The company has cultivated a strong reputation based on customer satisfaction and innovation in the design and functionality of its products. As the brand’s customer base thrives and continually expands, Ashley Furniture is dedicated to meeting this increasing demand through the strategic opening of new stores, thereby creating numerous employment opportunities for sales and customer service professionals.

As a Retail Sales Associate at Ashley Furniture, your role is critical to fostering lasting relationships with customers by delivering exceptional service and creating a welcoming shopping environment. You will be the primary point of contact for guests entering the store, guiding them through the various product offerings and inspiring them to envision furniture and décor that enhance their lifestyles. This position is perfectly suited for entrepreneurial, motivated individuals who thrive in fast-paced retail settings and have a passion for lifestyle products. Your day-to-day responsibilities will include not only assisting customers but also managing sales transactions, supporting inventory control, and contributing to the overall success of the store.

In this role, you will act as a brand ambassador, showcasing Ashley Furniture’s diverse product lines—from classic to contemporary styles—and ensuring each customer’s experience is memorable and positive. You will help guests design rooms they love by sharing your expertise and enthusiasm for the products. This sales position offers a blend of opportunity and challenge, where high energy, focus, and the ability to build rapport quickly are essential. Ashley Furniture supports its retail team with comprehensive training and ongoing professional development to help you succeed.

This Retail Sales Associate position offers competitive compensation, starting at an hourly rate of $17.13 during the initial paid training period, with consistent hourly rates thereafter. The role also includes attractive incentives ranging from 0.25% to 30% based on products sold and sales volume, as well as quarterly sales bonuses which can reach up to $3,500 depending on performance. This makes the position not only rewarding but also a lucrative opportunity for individuals who are passionate about sales and customer engagement. Additionally, Ashley Furniture invests in its employees’ well-being with access to extensive benefits programs including health, dental, and vision insurance, life and disability coverage, flexible spending accounts, 401(k) options, and paid time off. This comprehensive package reflects the company’s commitment to creating a supportive work environment where team members can thrive both personally and professionally.

Joining Ashley Furniture means becoming part of a company that values diversity, environmental stewardship, and community engagement. The company is an equal opportunity employer that places emphasis on skill, merit, and business needs in employment decisions. As a valued member of Ashley Furniture’s retail team, you will play a vital role in driving the company’s ongoing success and maintaining its standing as a trusted leader in home furnishings globally.

Job Requirements

  • Legally authorized to work in the US
  • At least 18 years old
  • Ability to lift, tug, and pull 25 lbs with or without accommodation
  • High school diploma or equivalent preferred
  • One year customer service and/or sales experience preferred
  • Outgoing, friendly, and approachable
  • Ability to communicate information in a motivating manner
  • Enthusiasm for developing and sharing ideas
  • Ability to work flexible hours including weekends and holidays
  • Maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • At least one year customer service or sales experience preferred
  • Strong interpersonal and communication skills
  • Ability to inspire and motivate customers
  • Outgoing, friendly, and easy to talk to
  • Ability to develop and share fresh, creative ideas
  • Ability to work flexible hours including weekends and holidays
  • Demonstrated commitment to exceptional service and customer satisfaction
  • Reliable attendance and punctuality

Job Duties

  • Thrive in an environment that rewards delivering world-class service and delighting guests
  • Provide outstanding service experience for every customer and guest
  • Maintain a welcoming, professional, visible presence at the front desk
  • Engage with guests ensuring they are treated in a cordial, respectful manner representing the company’s brand image
  • Accurately and efficiently process sales orders adhering to cash handling protocols
  • Aid customers with credit applications and financing matters while maintaining thorough documentation
  • Address customer concerns independently whenever possible
  • Aid in store opening and closing activities including cash reconciliation and daily checklists
  • Support inventory management and loss prevention including participation in bi-annual inventory check
  • Meet and exceed sales goals aligned to KPIs and performance standards
  • Complete additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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