Retail Sales Associate

Springfield, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

extended health insurance

Dental Insurance

Vision Insurance

employee discount

Life insurance

Disability insurance

Flex Spending Account

401k

Job Description

Ashley Furniture, with a remarkable legacy of over 75 years, stands as the world's largest home furnishings manufacturer. Renowned for blending quality, style, and affordability, Ashley Furniture has transformed countless homes across the globe. The company is widely recognized for its dedication to customer satisfaction and innovative home furnishings that cater to diverse lifestyle needs. With an ever-growing customer base, Ashley Furniture is expanding its footprint by opening new retail locations to meet increasing demand and bring its exceptional range of products closer to customers everywhere. As a vibrant and trusted brand in the home furnishings industry, Ashley Furniture fosters a culture that encourages creativity, teamwork, and professional growth.

The role of a Retail Sales Associate at Ashley Furniture is a vital position centered around delivering world-class customer service and turning store visitors into loyal customers. This role requires an entrepreneurial spirit and passion for lifestyle retail, thriving in a dynamic, fast-paced, and high-energy workplace. As a Retail Sales Associate, you will engage with customers to inspire excitement and enthusiasm about Ashley's product offerings. You will serve as the expert guide helping guests discover the styles that reflect their unique tastes and needs, assisting them in designing spaces they will cherish. This position is perfect for individuals who are personable, driven, and eager to exceed sales goals through exceptional service and expert product knowledge. Retail Sales Associates act as ambassadors of the Ashley Furniture brand by maintaining a professional and welcoming presence, processing transactions efficiently, addressing customer concerns, and supporting store operations strategically. This opportunity promises rewarding earnings, career development, and involvement with a company that prides itself on quality and customer commitment.

Job Requirements

legally authorized to work in the US
at least 18 years old
ability to lift, tug, and pull 25 lbs with or without accommodation
high school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
conveys information in a way that inspires action
gets excited by developing and sharing fresh ideas
ability to work flexible hours, including weekends and holidays
communicates information in a motivating manner that prompts action
flourishes in an environment that values exceptional service and customer satisfaction
maintain reliable attendance

Job Qualifications

legally authorized to work in the US
at least 18 years old
high school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
conveys information in a way that inspires action
gets excited by developing and sharing fresh ideas
ability to work flexible hours, including weekends and holidays
communicates information in a motivating manner that prompts action
flourishes in an environment that values exceptional service and customer satisfaction
maintain reliable attendance

Job Duties

thrives in an environment that rewards for delivering world-class service and delighting our guests
provide outstanding service experience for every customer and guest
maintain a welcoming, professional, visible presence at the front desk
engage with guests, ensuring they are always treated in a cordial, respectful manner representing the company's brand image
accurately and efficiently process sales orders, adhering to cash handling protocols
aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
address customer concerns independently whenever possible
aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
meet and exceed sales goals, align to KPI’s and performance standards
complete any additional tasks as assigned by management