
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Extended health benefits
Dental benefits
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k
Job Description
Ashley Furniture Industries, Inc. is a globally recognized leader in the home furnishings industry, boasting a rich legacy spanning over 75 years. Established as the largest home furnishings manufacturer worldwide, Ashley Furniture has continuously transformed homes, delivering high-quality, stylish, and affordable pieces that resonate with customers from all walks of life. The company’s dedication to innovation, craftsmanship, and customer satisfaction has helped it cultivate a loyal customer base and an expansive network of stores across numerous regions. As the demand for home furnishing products continues to increase, Ashley Furniture is committed to expanding its retail presence to better serve its diverse clientele.
As a Retail Sales Associate at Ashley Furniture, you will play a pivotal role in creating an inspiring and rewarding shopping experience for our store guests. Beyond simply assisting customers, this position involves transforming casual visitors into loyal customers by bringing enthusiasm and expert knowledge about Ashley’s furniture collections. Your passion for lifestyle retail and your ability to connect with guests will help them discover designs that reflect their personal tastes and lifestyles, ultimately enabling them to create spaces they love. This role is tailor-made for entrepreneurial, driven, and customer-focused professionals who excel in dynamic, fast-paced environments. You will be an integral part of a team that values world-class service and outstanding customer engagement, helping Ashley Furniture maintain its position as a top choice for home furnishings worldwide.
In this role, you will be responsible for providing a welcoming and professional shopping environment, engaging with guests to understand their needs and preferences, and guiding them through the sales process with expert advice. You will also manage sales transactions accurately and efficiently, support credit and financing applications, and handle customer concerns independently wherever possible. The position demands flexibility, as you will assist with the opening and closing activities of the store, including cash handling and inventory management. Furthermore, meeting and exceeding sales goals and key performance indicators is essential. Working at Ashley Furniture means not only developing your sales skills but also contributing to a company that prizes quality, style, and integrity. This opportunity offers a platform for growth within a respected and supportive retail organization committed to excellence and customer satisfaction.
As a Retail Sales Associate at Ashley Furniture, you will play a pivotal role in creating an inspiring and rewarding shopping experience for our store guests. Beyond simply assisting customers, this position involves transforming casual visitors into loyal customers by bringing enthusiasm and expert knowledge about Ashley’s furniture collections. Your passion for lifestyle retail and your ability to connect with guests will help them discover designs that reflect their personal tastes and lifestyles, ultimately enabling them to create spaces they love. This role is tailor-made for entrepreneurial, driven, and customer-focused professionals who excel in dynamic, fast-paced environments. You will be an integral part of a team that values world-class service and outstanding customer engagement, helping Ashley Furniture maintain its position as a top choice for home furnishings worldwide.
In this role, you will be responsible for providing a welcoming and professional shopping environment, engaging with guests to understand their needs and preferences, and guiding them through the sales process with expert advice. You will also manage sales transactions accurately and efficiently, support credit and financing applications, and handle customer concerns independently wherever possible. The position demands flexibility, as you will assist with the opening and closing activities of the store, including cash handling and inventory management. Furthermore, meeting and exceeding sales goals and key performance indicators is essential. Working at Ashley Furniture means not only developing your sales skills but also contributing to a company that prizes quality, style, and integrity. This opportunity offers a platform for growth within a respected and supportive retail organization committed to excellence and customer satisfaction.
Job Requirements
- Legally authorized to work in the US
- at least 18 years old
- ability to lift, tug, and pull 25 lbs with or without accommodation
- high school diploma or equivalent preferred
- 1 year customer service and/or sales experience preferred
- ability to work flexible hours including weekends and holidays
- committed to maintaining reliable attendance
- strong interpersonal and communication skills
- friendly and outgoing personality
- ability to communicate information in a motivating manner
- ability to flourish in an environment valuing exceptional customer service
Job Qualifications
- High school diploma or equivalent preferred
- 1 year customer service and/or sales experience preferred
- ability to lift, tug, and pull 25 lbs with or without accommodation
- legally authorized to work in the US
- strong interpersonal and communication skills
- outgoing and friendly personality
- ability to inspire action through effective communication
- ability to work flexible hours including weekends and holidays
- committed to maintaining reliable attendance
- adaptable to a fast-paced, customer-focused environment
Job Duties
- Provide outstanding service experience for every customer and guest
- maintain a welcoming, professional, visible presence at the front desk
- engage with guests ensuring they are treated in a cordial, respectful manner
- accurately and efficiently process sales orders adhering to cash handling protocols
- aid customers with credit applications and financing matters
- address customer concerns independently whenever possible
- aid in store opening and closing activities including cash reconciliation and completion of daily checklists
- support inventory management and loss prevention procedures including participation in bi-annual inventory checks
- meet and exceed sales goals aligned to KPI’s and performance standards
- complete additional tasks as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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