Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

extended health insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flex Spending Account
401k

Job Description

Ashley Furniture is a leading home furnishings manufacturer and retailer, renowned for its commitment to quality, style, and affordability. For over 75 years, Ashley Furniture has transformed homes worldwide, building a reputation as one of the largest and most trusted brands in the home furnishings industry. The company continues to expand its reach by opening new stores to meet the increasing demand from an ever-growing customer base. With a dedication to innovation and customer satisfaction, Ashley Furniture prides itself on delivering exceptional lifestyle products that not only enhance the beauty of any living space but also provide comfort and value for its customers.

As a Retail Sales Associate at Ashley Furniture, you will play a pivotal role in transforming store guests into loyal customers by providing a welcoming and inspirational shopping experience. This role is perfect for a dynamic, entrepreneurial-minded individual who thrives in a fast-paced, high-energy retail environment and has a passion for lifestyle retail. You will serve as the expert on home furnishings, inspiring enthusiasm and excitement about Ashley’s diverse product offerings. Your responsibilities will include helping guests discover home styles that reflect their lifestyles and guiding them through the process of designing rooms they will love to live in.

The position offers an excellent opportunity to build a rewarding career with a recognized industry leader. You will be expected to deliver world-class customer service, maintain a professional presence, and ensure all sales transactions are handled accurately and efficiently. This role also involves supporting store operational activities such as inventory management, loss prevention, and store opening and closing duties. Ashley Furniture provides a collaborative work environment where associates are motivated to meet and exceed sales goals and performance standards while contributing to the company's ongoing success.

This is a customer-focused sales position demanding strong communication abilities, a passionate approach to retail, and a team-oriented mindset. Ashley Furniture values diversity and equal opportunity, making it an inclusive workplace for individuals committed to excellence and exceptional guest service. Associates enjoy comprehensive benefits and career growth opportunities within a vibrant retail company dedicated to responsible business practices and community engagement.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • 1 year customer service and/or sales experience preferred
  • ability to work flexible hours including weekends and holidays
  • maintain reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • at least 1 year customer service and/or sales experience preferred
  • legally authorized to work in the US
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • outgoing, friendly, and easy to talk to
  • strong communication skills that inspire action
  • ability to develop and share fresh ideas
  • ability to work flexible hours including weekends and holidays
  • reliable attendance

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring they are always treated in a cordial, respectful manner
  • accurately and efficiently process sales orders adhering to cash handling protocols
  • aid customers with credit applications and financing matters while maintaining thorough documentation of sales transactions
  • address customer concerns independently whenever possible
  • aid in store opening and closing activities including cash reconciliation and daily checklist completion
  • support inventory management and loss prevention procedures including participation in bi-annual inventory checks
  • meet and exceed sales goals and align to KPIs and performance standards
  • complete any additional tasks as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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