
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
extended health insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
401k
Job Description
Ashley Furniture Industries, Inc., is recognized as the largest home furnishings manufacturer in the world, with a highly respected global presence spanning over 75 years. Known for its commitment to quality, style, and affordable home solutions, Ashley Furniture has established itself as a leader in the retail furniture industry. The company operates with a customer-centric philosophy, continuously expanding its physical retail footprint to meet the increasing demands of its global customer base. This long-standing institution not only manufactures but also designs a wide range of products to transform houses into beloved homes, offering everything from sofas and sectionals to bedroom sets and home office furniture.
As a Retail Sales Associate at Ashley Furniture, you play a pivotal role in creating a memorable shopping experience that turns casual browsers into loyal customers. This role is more than a sales position; it is about inspiring customers with the expertise of home furnishings, guiding them to find products that truly reflect their personal style and inspire their living spaces. You will be the face of the brand in the store, greeting guests warmly and assisting them throughout their buyer's journey. This opportunity suits individuals who are entrepreneurial, eager to thrive in a fast-paced retail environment, and passionate about lifestyle retail. The role demands not only sales skills but a genuine enthusiasm for customer interaction and a flair for creating inviting and inspiring retail environments.
The Retail Sales Associate is also responsible for maintaining high standards of customer service, accurately processing orders, handling cash and payment procedures, and assisting with financing options when necessary. This position requires an individual who can work efficiently under pressure while remaining friendly and approachable. You'll take part in inventory management, loss prevention, and the essential opening and closing procedures of the store. This is an ideal role for someone who wants to develop their retail career within a global brand renowned for its quality, commitment to service, and growth opportunities. Salary offerings and employment type generally align with retail industry standards and will be discussed further during the hiring process. Joining Ashley Furniture not only means being part of a team dedicated to excellence but also accessing comprehensive benefits that promote your health and financial security.
As a Retail Sales Associate at Ashley Furniture, you play a pivotal role in creating a memorable shopping experience that turns casual browsers into loyal customers. This role is more than a sales position; it is about inspiring customers with the expertise of home furnishings, guiding them to find products that truly reflect their personal style and inspire their living spaces. You will be the face of the brand in the store, greeting guests warmly and assisting them throughout their buyer's journey. This opportunity suits individuals who are entrepreneurial, eager to thrive in a fast-paced retail environment, and passionate about lifestyle retail. The role demands not only sales skills but a genuine enthusiasm for customer interaction and a flair for creating inviting and inspiring retail environments.
The Retail Sales Associate is also responsible for maintaining high standards of customer service, accurately processing orders, handling cash and payment procedures, and assisting with financing options when necessary. This position requires an individual who can work efficiently under pressure while remaining friendly and approachable. You'll take part in inventory management, loss prevention, and the essential opening and closing procedures of the store. This is an ideal role for someone who wants to develop their retail career within a global brand renowned for its quality, commitment to service, and growth opportunities. Salary offerings and employment type generally align with retail industry standards and will be discussed further during the hiring process. Joining Ashley Furniture not only means being part of a team dedicated to excellence but also accessing comprehensive benefits that promote your health and financial security.
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- Ability to lift, tug, and pull 25 lbs with or without accommodation
- High school diploma or equivalent preferred
- One year customer service and/or sales experience preferred
- Ability to work flexible hours including weekends and holidays
- Maintain reliable attendance
Job Qualifications
- High school diploma or equivalent preferred
- One year customer service or sales experience preferred
- Ability to lift, tug, and pull 25 pounds with or without accommodation
- Legally authorized to work in the US
- Strong interpersonal and communication skills
- Outgoing, friendly, and easy to talk to
- Ability to work flexible hours including weekends and holidays
- Motivational communication skills that prompt action
- Commitment to exceptional service and customer satisfaction
- Reliable attendance
Job Duties
- Provide outstanding service experience for every customer and guest
- Maintain a welcoming, professional, visible presence at the front desk
- Engage with guests ensuring they are treated with respect representing the company brand image
- Accurately and efficiently process sales orders adhering to cash handling protocols
- Aid customers with credit applications and financing matters while maintaining thorough documentation
- Address customer concerns independently whenever possible
- Aid in store opening and closing activities including cash reconciliation and completion of daily checklists
- Support inventory management and loss prevention procedures including participation in bi-annual inventory checks
- Meet and exceed sales goals and align to KPI's and performance standards
- Complete any additional tasks as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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