Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.50 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Vacation Time
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
liability insurance
401(k) matching
401(k) profit share
Employee Discounts
flexible schedule
Paid training
Professional development opportunities
Paid Time Off
Retention bonus

Job Description

European Wax Center is a well-established beauty lifestyle brand franchise, recognized as the leader in waxing services across the United States. Founded in 2004 by the Coba brothers, this expanding company offers guests a wide array of waxing services and a unique proprietary line of beauty products encompassing skincare, body, and brow care categories. With over 1,000 centers nationwide, European Wax Center focuses on creating a modern, comfortable, and luxurious atmosphere that perfectly aligns with its mission of Revealing Beautiful Skin. The company prides itself on employing professionally trained and certified waxing experts who deliver exceptional service experiences to first-time and returning guests alike. This dedication is reflected in the company’s confident proposition to first-time clients, who can avail of a complimentary wax on some of the most popular waxing services.

The role open at European Wax Center is for a Guest Service Associate, a critical position tasked with providing outstanding customer service to ensure every guest feels welcome and valued. This part-time role offers a competitive starting wage of $16.50 per hour, with opportunities for performance incentives and career growth, allowing an associate to grow within the company’s dynamic and supportive environment. Candidates should be able to work evenings and weekends to accommodate business needs. The Guest Service Associate serves as the first point of contact for guests, and therefore, must embody a positive, friendly, and upbeat attitude coupled with strong communication skills to foster a welcoming environment.

This position offers a unique opportunity to become a champion for people, promoting innovative products and services that enhance the guest experience. Employees receive comprehensive training and access to state-of-the-art technology designed to develop leadership capabilities and professional skills. Working at European Wax Center means becoming part of a team that values care and integrity, where associates are empowered to be their best selves, creating a culture built on confidence and exceptional service. The company embraces diversity and equal opportunity employment, believing that a strong, inclusive team yields the best results.

Perks and benefits for the Guest Service Associate include vacation time, medical, dental, and vision insurance, supplemental and liability insurance options, and participation in 401(k) plans with matching and profit-sharing features. Employees benefit from discounts on waxing and laser hair removal services, retail products, and enjoy a flexible schedule tailored to part-time employment needs. Paid training, professional development opportunities, continued education programs, a strong referral program, and retention bonuses underline the company’s commitment to employee satisfaction and growth. With a focus on work-life balance and career advancement, European Wax Center provides a supportive environment where every team member can thrive and contribute to the brand’s ongoing success and reputation in the beauty industry.

Job Requirements

  • Part time availability including evenings and weekends
  • Positive, friendly, and personable demeanor
  • Strong communication skills
  • Ability to manage productivity and sales goals
  • Willingness to learn and promote company products and services

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work evenings and weekends
  • Positive and upbeat attitude
  • Basic computer proficiency
  • Ability to manage productivity and sales goals

Job Duties

  • Greet and welcome guests with a positive and friendly demeanor
  • Manage guest appointments, including scheduling and cancellations
  • Promote and educate guests on waxing services and retail products
  • Handle guest inquiries and resolve any service issues or concerns
  • Ensure the cleanliness and preparation of the service area
  • Maintain productivity and sales goals through effective communication and upselling
  • Collaborate with team members to create a positive work environment

Job Criteria

Experience

No experience required


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